John,
I am having this horrible pang of sympathy, then, trying to picture
you making a very reasonable demand of the TAC to escalate the
problem. Let's put it this way. Legal Seafoods, one of the best
chains (admittedly small--Massachusetts and the DC area), is owned by
the Berkowitz family. No relation that I know of, but I get truly
strange looks when making a reservation.
My mind reels at a possible TAC response when you give your name of
"yeah, right." Whether it would be better to say John Roth (CEO of
Nortel) is also debatable.
Seriously, if you are in a carrier-grade environment, you might get
more meaningful assistance on the cisco-nsp mailing list than here.
Howard
>Howard,
>
>I didn't mean to "product bashing" Cisco products. It is just that
>I haven't had enough sleep the past few days due to network outage
>problem at the company. On top of that, Cisco TACs are not much
>helpful either.... If I offend you in any ways, I apologize....
>
>Regards,
>John C.
>P.S. This is my real email address and I don't use anonymizer....
>
>"Howard C. Berkowitz" wrote:
>
>> For that matter, look at the username on the email. I didn't at
>> first, and, frankly, if I had looked more closely, I wouldn't have
>> responded.
>>
>> Consider the following comments in the light that I just got off the
>> phone with a settlement on my taxes, I am waist deep in a desktop
>> conversion with several deadlines pending, and I have a sore throat.
>>
>> To be honest, I hate to see product bashing on this list. I cringe
>> when I see people starting out with "I have this bug in my production
>> network." My first reaction is "and what did the TAC say about it?"
>>
>> If the response is "I don't have a support contract," my response is
>> "then you deserve the problems you have." It's one thing for someone
>> not to buy support for a home lab, but anyone (except possibly
>> high-level resellers) who doesn't is a fool.
>>
>> Perhaps I'm in a bad mood today about negativism, if that isn't
>> circular logic. It's far too easy to slam anonymously on this and
>> other mailing lists. I try to be very careful to keep all of my
>> potential conflicts of interest in the open. Some of you may
>> remember a flap around the holidays about how Cisco was going to go
>> after me, CertZone, and other information providers -- as far as
>> anyone can tell, it was a hoax.
>>
>> Product comparisons about carrier-class routers are far more credible
>> on mailing lists like cisco-nsp and jupiter-nsp, where cutesy or
>> unverifiable email is quite rare.
>>
>> Continuing to muse, I am actively involved in next-generation router
>> product R&D (and no, I can't talk about details). There are recurring
>> threads here about lookup time being a major issue, yet lab-level
>> measurements regard that as a largely solved problem.
>>
>> Convergence time is complex and ill-defined. I have a current
>> internet-draft,
>> http://www.ietf.org/internet-drafts/draft-berkowitz-bgpcon-00.txt,
>> which I expect to get into the formal track (probably the
>> Benchmarking Technology Working Group, but the correct WG is TBD).
>> To show the objectivity that I'd like to see in the industry, I've
>> gotten excellent comments on the draft from someone at Cisco, and we
>> will probably coauthor the next version. I'd be delighted to have a
>> Juniper coauthor.
>>
>> >Am I the only one who finds this funny? I mean, isn't John Chambers
>> >Cisco's CEO?
>> >
>> >Sorry for the OTM,
>> >
>> >Rodgers Moore
>> >
>> >"John Chambers" <[EMAIL PROTECTED]> wrote in message
>> >[EMAIL PROTECTED]">news:[EMAIL PROTECTED]...
>> >> Anyone who have experience with Juniper routers would like to comment on
>> >> its performance (M20 and 40
>> >> series) in comparison to Cisco GSR 12000s. My company is in the process
>> >> of evaluating Juniper products
>> >> because we are not very happy with Cisco performance. Our router
>> >> crashes almost every week which is
>> >> unacceptable and Cisco didn't provide much help other than giving us
> > >> buggy IOS code.
>> >>
>> >> _________________________________
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>> >
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