I have to agree with Kevin's comments, Peter. Patrick told you exactly who
your best resource is - and that's the Cisco Account Manager for your area
(also known as "your rep"). They would likely be able to get you what you
need the fastest. You needed an answer quickly, and Patrick provided that
answer (privately I might add). It was just a bit inappropriate to dress him
down in the list for a private conversation between the two of you.
-- Leigh Anne
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On Behalf Of
> [EMAIL PROTECTED]
> Sent: May 1, 2001 8:39 AM
> To: [EMAIL PROTECTED]
> Subject: Re: Lost Cisco CD [7:2727]
>
>
> I am sorry if I have offended anyone.... but to me a two word reply seems
> downright ignorant.
>
> Hence my argument if you do want to help.... dont....
>
> If you were a customer what would you think of a two word answer to a
> solution ??
>
> Not professional eitheir...
>
> Regards, Peter.
>
>
>
>
>
> "Kevin Wigle" on 02/05/2001 15:13:59
>
> To: ,
> cc:
>
> Subject: Re: Lost Cisco CD [7:2727]
>
>
> Peter,
>
> Just what is the matter with you???
>
> I'm sure that DMR acceptable use policy for email doesn't include this kind
> of abuse.
>
> Sure Patrick simply stated the obvious - but he didn't do it in an ignorant
> way like your response.
>
> If you don't know that requesting help from your Cisco rep to replace a
> lost
> CD is obvious then his advice was helpful.
>
> Otherwise you do yourself and your company a dis-service by going off the
> deep end here.
>
> If I were Patrick I would send this thread to hr @ DMR and ask their
> opinion
> if this is the type of "advertising" that DMR wants on a high traffic,
> highly visible and professional mail list.
>
> Can you guess their probable reply?
>
> Kevin Wigle
>
> ----- Original Message -----
> From:
> To:
> Sent: Tuesday, May 01, 2001 9:43 AM
> Subject: Re: Lost Cisco CD [7:2727]
>
>
> > Patrick,
> >
> >
> > Im sorry... but if you going to bother replying at least try to be
> f**king
> > helpful...
> >
> > if you are not... dont bother.... please !!!
> >
> > Regards, Peter.
> >
> >
> >
> >
> >
> > "Patrick Bass" on 01/05/2001 14:15:21
> >
> > To:
> > cc:
> >
> > Subject: Re: Lost Cisco CD [7:2727]
> >
> >
> > Your Rep....
> >
> > ----- Original Message -----
> > From:
> > Newsgroups: groupstudy.cisco
> > Sent: Tuesday, May 01, 2001 7:02 AM
> > Subject: Lost Cisco CD [7:2727]
> >
> >
> > > Hi All,
> > >
> > > We have the Cisco Works 2000 package in work, I wish to re-install this
> > > software, but as usual
> > > the install CD has gone missing... I only have the documentation....
> > >
> > > Can anyone tell me what the best point of contact in Cisco is for
> > obtaining
> > > a replacement CD ??
> > >
> > > I am thinking this process could take some time....
> > >
> > > Thanks for your help...
> > >
> > > Best Regards, Peter.
> > > FAQ, list archives, and subscription info:
> > http://www.groupstudy.com/list/cisco.html
> > > Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
> > FAQ, list archives, and subscription info:
> http://www.groupstudy.com/list/cisco.html
> > Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
> FAQ, list archives, and subscription info:
> http://www.groupstudy.com/list/cisco.html
> Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
Message Posted at:
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