Yeah EALouie
I was going to give a two word answer also, sure glad I didn't or I would be
"unprofessional" too.
"The TAC" helped me out of the same situation. I beleive they key the
CiscoWorks software against an IP address and you can't load it just
anywhere. So eventually you have to call the TAC anyway. Oh and your best
point of contact for anything Cisco is your REP, they can help you with
hardware, training, labtime, mibs, technical docs, questions, free stuff....
so that was a good answer. If you didn't know that I would get them on the
phone and and tell them they need to be more accessible.
don
----- Original Message -----
From: "EA Louie"
To:
Sent: Tuesday, May 01, 2001 8:41 AM
Subject: Re: Lost Cisco CD [7:2727]
> sometimes, a 2 word answer is all they need (and want). and...how was
your
> response helpful in this case to the original poster? How does making
other
> people wrong serve you and the people around you?
>
> To the original poster's question regarding the lost CD, *sometimes* the
TAC
> can assist, too, if you can identify yourself as a registered owner of the
> software.
>
> often guilty of over-verbosity... -e-
>
> ----- Original Message -----
> From:
> To:
> Sent: Tuesday, May 01, 2001 7:38 AM
> Subject: Re: Lost Cisco CD [7:2727]
>
>
> > I am sorry if I have offended anyone.... but to me a two word reply
seems
> > downright ignorant.
> >
> > Hence my argument if you do want to help.... dont....
> >
> > If you were a customer what would you think of a two word answer to a
> > solution ??
> >
> > Not professional eitheir...
> >
> > Regards, Peter.
> >
> >
> >
> >
> >
> > "Kevin Wigle" on 02/05/2001 15:13:59
> >
> > To: ,
> > cc:
> >
> > Subject: Re: Lost Cisco CD [7:2727]
> >
> >
> > Peter,
> >
> > Just what is the matter with you???
> >
> > I'm sure that DMR acceptable use policy for email doesn't include this
> kind
> > of abuse.
> >
> > Sure Patrick simply stated the obvious - but he didn't do it in an
> ignorant
> > way like your response.
> >
> > If you don't know that requesting help from your Cisco rep to replace a
> > lost
> > CD is obvious then his advice was helpful.
> >
> > Otherwise you do yourself and your company a dis-service by going off
the
> > deep end here.
> >
> > If I were Patrick I would send this thread to hr @ DMR and ask their
> > opinion
> > if this is the type of "advertising" that DMR wants on a high traffic,
> > highly visible and professional mail list.
> >
> > Can you guess their probable reply?
> >
> > Kevin Wigle
> >
> > ----- Original Message -----
> > From:
> > To:
> > Sent: Tuesday, May 01, 2001 9:43 AM
> > Subject: Re: Lost Cisco CD [7:2727]
> >
> >
> > > Patrick,
> > >
> > >
> > > Im sorry... but if you going to bother replying at least try to be
> > f**king
> > > helpful...
> > >
> > > if you are not... dont bother.... please !!!
> > >
> > > Regards, Peter.
> > >
> > >
> > >
> > >
> > >
> > > "Patrick Bass" on 01/05/2001 14:15:21
> > >
> > > To:
> > > cc:
> > >
> > > Subject: Re: Lost Cisco CD [7:2727]
> > >
> > >
> > > Your Rep....
> > >
> > > ----- Original Message -----
> > > From:
> > > Newsgroups: groupstudy.cisco
> > > Sent: Tuesday, May 01, 2001 7:02 AM
> > > Subject: Lost Cisco CD [7:2727]
> > >
> > >
> > > > Hi All,
> > > >
> > > > We have the Cisco Works 2000 package in work, I wish to re-install
> this
> > > > software, but as usual
> > > > the install CD has gone missing... I only have the documentation....
> > > >
> > > > Can anyone tell me what the best point of contact in Cisco is for
> > > obtaining
> > > > a replacement CD ??
> > > >
> > > > I am thinking this process could take some time....
> > > >
> > > > Thanks for your help...
> > > >
> > > > Best Regards, Peter.
> > > > FAQ, list archives, and subscription info:
> > > http://www.groupstudy.com/list/cisco.html
> > > > Report misconduct and Nondisclosure violations to
[EMAIL PROTECTED]
> > > FAQ, list archives, and subscription info:
> > http://www.groupstudy.com/list/cisco.html
> > > Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
> > FAQ, list archives, and subscription info:
> http://www.groupstudy.com/list/cisco.html
> > Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
> FAQ, list archives, and subscription info:
http://www.groupstudy.com/list/cisco.html
> Report misconduct and Nondisclosure violations to [EMAIL PROTECTED]
Message Posted at:
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--------------------------------------------------
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