Thanks Radford, I saw the same thing but it was still unclear from Cisco's tac response. Is the downloadable file the CD-3550-EMI= and all you need is a valid CCO account to upgrade? Or do you have to spend x amount of $$ to purchase a special download for the CD-3550? According to the response it looks like all I have to do is just download the file, which I did, but all of this "SE or our Entitlement group to get approval" nonsense has confused me...
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