When I do a 'sh tech' on the border router, I get:

2648846 encapsulation failed
127 bad hop count

Everything else is 0.  Could this be the issue?  encapsulation?


----- Original Message -----
From: "Priscilla Oppenheimer" 
To: 
Sent: Monday, March 17, 2003 11:06 AM
Subject: RE: DS3 slow connection problem. [7:65491]


> Priscilla Oppenheimer wrote:
> >
> > >
> > > I logged into the routers and did some ping tests, pinging the
> > > routers own serial interface I still get the 1% packet loss.
> >
> > It may surprise you to learn that when you ping from a router's
> > serial interface to the router's own serial interface, the
> > packets actually do go across the serial link. Try turning on
> > ICMP debug on the other end and you will see that the pings get
> > there and get redirected back.
>
> By the way, the fact that there's still packet loss when you're pinging
> yourself, added to the fact that these pings really do go out across the
> circuit, is more evidence that the fault probably lies in the carrier's
> network.
>
> As others are saying, get the carrier involved. Do some loopbacks with
their
> help. (Do loopbacks still make sense with DS3? I've only worked with DS1).
> Regardless, I think you've done the requisite testing and swapping on your
> side. Time to hassle the carrier.
>
> Priscilla
>
> >
> > Here's what Marty Atkins, CCIE (some very low number), had to
> > say about this when it came up before:
> >
> > "If the router itself is the source of the packet, and it pings
> > its own serial IP, and the outbound interface and layer 2 encap
> > are
> > resolved and unambiguous, then the router will launch the packet
> > out that p2p interface or PVC.  I have done exactly what
> > Priscilla
> > describes, and not only seen the output from "debug ip icmp" on
> > the
> > neighbor router, but also observed it generating ICMP
> > redirects, since
> > the packet was forwarded out the interface it arrived on!
> >
> > This Cisco aberation is extremely useful for troubleshooting
> > p2p WAN
> > links.  When the path has been looped (line protocol up
> > (looped)), the
> > only IP that is pingable is the directly connected one.  That
> > the router actually sends the packet makes it possible to test
> > the link with ping."
> >
> > So it shouldn't surprise you that you see the errors even when
> > pinging yourself.
> >
> > Weird, eh? But helpful to hopefully.
> >
> > Priscilla
> >
> > > I
> > > did this on both routers, I thought this might rule out the
> > > actual line because I'm not pinging across the ds3 connection
> > > please correct me if i'm wrong.
> > >
> > > Somebody asked if scrambling was on but I'm not sure what
> > > scrambling does or how to check if it's turned on or off so
> > > i'll look into that too.
> > >
> > >
> > > Thanks for everybody's help and I'm going to spend all day
> > > checking out what you've said and going through the
> > > troubleshooting stuff from cisco and i'll let you know how I
> > > get on.
> > >
> > > Anymore advice would be greatly appreciated.
> > >
> > > Mark




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