Homer,
Do you have the web client enabled for your user page?
For example, our users that are put into a web login path (iPhones,
iPads, BlackBerry & Android devices, etc.) do not have the web client
enabled for their user pages. This means when the NAC appliance is
figuring out what OS the user has it does not require the Java applet,
but rather other means (browser useragent).
Dan Taube
Call Center Supervisor :: Associate IT Support
University Computer Help Desk :: Illinois State University
309-438-8985 [direct] :: 309-438-4357 [support]
[email protected]
On 8/11/2010 12:50 PM, Homer Manila wrote:
We are experiencing random problems on OSX's weblogin. In general,
many of our OSX (and iPad) users are unable to login successfully,
even when fully up-to-date, java and OSX-wise. We are forced to grant
exemptions.
We don't mandate any requirements for OSX users except for
authentication (through weblogin, we don't push the agent yet), but
users will experience one or a combination of the following errors
when attempting to do so:
* weblogin will work in Firefox, but not in Safari
* weblogin will work in Safari, but not Firefox
* weblogin page will give out java applet error messages (error
that most get)
We're on 4.7.2.
Anybody else getting this problem?
--Homer Manila, CISSP
Information Security Engineer
Office of Information Technology
American University
202-885-2209
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