Dan, We currently only have one user page for the whole user community, and yes, the web client is enabled for it. Are you suggesting we turn off the web client for problematic OSes? Doesn't that mean we'd have to disable the login page for those devices, and preclude authentication?
--Homer Manila, CISSP Information Security Engineer Office of Information Technology American University 202-885-2209 * AU IT will never ask for your password via e-mail. * Don't share your password with anyone! From: Dan Taube <[email protected]> To: [email protected] Date: 08/11/2010 04:13 PM Subject: Re: OSX Java issues with weblogin Sent by: Cisco Clean Access Users and Administrators <[email protected]> Homer, Do you have the web client enabled for your user page? For example, our users that are put into a web login path (iPhones, iPads, BlackBerry & Android devices, etc.) do not have the web client enabled for their user pages. This means when the NAC appliance is figuring out what OS the user has it does not require the Java applet, but rather other means (browser useragent). Dan Taube Call Center Supervisor :: Associate IT Support University Computer Help Desk :: Illinois State University 309-438-8985 [direct] :: 309-438-4357 [support] [email protected] On 8/11/2010 12:50 PM, Homer Manila wrote: We are experiencing random problems on OSX's weblogin. In general, many of our OSX (and iPad) users are unable to login successfully, even when fully up-to-date, java and OSX-wise. We are forced to grant exemptions. We don't mandate any requirements for OSX users except for authentication (through weblogin, we don't push the agent yet), but users will experience one or a combination of the following errors when attempting to do so: weblogin will work in Firefox, but not in Safari weblogin will work in Safari, but not Firefox weblogin page will give out java applet error messages (error that most get) We're on 4.7.2. Anybody else getting this problem? --Homer Manila, CISSP Information Security Engineer Office of Information Technology American University 202-885-2209 * AU IT will never ask for your password via e-mail. * Don't share your password with anyone!
<<inline: graycol.gif>>
