*With* the iPad patch?  That's disheartening.  We're having problems on the
OSX end of things already related to the webclient java applet, so I wonder
if that's what they're referring to.  I better confirm with TAC that the
patch doesn't create more problems.

--Homer Manila, CISSP
Information Security Engineer
Office of Information Technology
American University
202-885-2209

* AU IT will never ask for your password via e-mail.
* Don't share your password with anyone!



From:   Calvin Krzywiec <[email protected]>
To:     [email protected]
Date:   08/12/2010 02:20 PM
Subject:        Re: OSX Java issues with weblogin
Sent by:        Cisco Clean Access Users and Administrators
            <[email protected]>



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A coworker (who is on vaca) was working with TAC on this issue. To quote
the TAC engineer:

"We found out that with the iPad patch, there's a problem with the Java
applet with certain versions
of Mac OS and Java combinations which you were hitting....I'll recreate and
file a bug here soon and
will advise of the bug ID."

Our in-band CAS was experiencing the issue but our OOB CASs were not. The
IB CAS was the only one we
patched for iPads. We went the route of disabling the web client as it
isn't needed for IB
deployments in our environment (we push the NAC agent for Macs). The case
hasn't been updated since
7/8/10 so I'm going to ping the TAC engineer for the bug ID.

Thanks,

- --
Cal A. Krzywiec
Network Engineer
The University of Scranton
Phone: (570) 941-6748
Email: [email protected]



Homer Manila wrote:
> We are experiencing random problems on OSX's weblogin.  In general, many
of
> our OSX (and iPad) users are unable to login successfully, even when
fully
> up-to-date, java and OSX-wise.  We are forced to grant exemptions.
>
> We don't mandate any requirements for OSX users except for authentication
> (through weblogin, we don't push the agent yet), but users will
experience
> one or a combination of the following errors when attempting to do so:
>
>    weblogin will work in Firefox, but not in Safari
>    weblogin will work in Safari, but not Firefox
>    weblogin page will give out  java applet error messages (error that
most
>    get)
>
>
> We're on 4.7.2.
>
> Anybody else getting this problem?
>
> --Homer Manila, CISSP
> Information Security Engineer
> Office of Information Technology
> American University
> 202-885-2209
>
> * AU IT will never ask for your password via e-mail.
> * Don't share your password with anyone!
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