At 10:01 PM -0400 9/8/09, Eric S. Sande wrote:
OK good. An hour is now down the tubes. Two hours later a rep,
American, calls me. "We will send a technician to your location to
troubleshoot this, our earliest appointment will be next Tuesday, and
someone will have to be home all day."
That's right, a week from now.
Average Joe here. Yes, this sounds very familiar, except in my case
(with FiOS) the telephone service was also affected. You are not
alone.
- John
P.S. The one consolation....Comcast is even worse!
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