SI Reasoning wrote: >Buchan Milne ([EMAIL PROTECTED]) wrote*: > >>On Sun, 22 Sep 2002, SI Reasoning wrote: >> >>>Then why not revert to the package before the bug? It is a pretty serious bug to >>>ship with if it creates issues inter-connecting with other windows computers. >>>However it may be handled, it was a mistake to ship a final version with a major bug >>>like that, regardless if you are microsoft or mandrake. >>> >>IT WAS A KERNEL BUG IN 2.4.18 FINAL AS RELEASE BY MARCELO. >> >>DID YOU REALLY WANT TO HAVE THE KERNEL REVERTED IN THE LAST WEEK???? >> >>Sorry for shouting, but these questions should have been asked then, not >>now. This is exactly why bugs must be reported as soon as possible. >> >I understand your frustration, however, because of the magnitude of the bug, >something should have been done, one way or the other. The simplest was to delay >release until it was fixed. If I recall, the issue was resolved within a few weeks >in cooker. > >>>The Microsoft OS and Office Suite are very expensive but mature software right now. >>>Sort of like Novell was when Microsoft released NT4. Linux is still in the rapidly >>>maturing stage so it will still be a little rough around the edges with its >>>productivity packages, etc. However, Mandrake can still make all of the pieces work >>>well together for each release. It is often the little things that get lost in the >>>rush to release that has kept Mandrake from becoming a desktop app at our office. I >>>maintain both systems, and I can tell you that every little issue that comes up gets >>>magnified by users who are rushed and don't get the rsponses they expect (this is >>>beyond user ignorance issues). If you get too much of these, then everyone is slowed >>>down and the heavy grumbling starts. >>> >>Don't tell me you don't have similar issues with MS Office (because you >>would be lying). >> >>Your jobs as an admin is partly to shield users from software bugs. You >>test the stuff before you deploy it for any issues you find. Once it is >>deployed, if there are issues YOU FIX THEM. >> >Bugs are only bugs if you run into them, most of the secretaries still use >wordperfect 8 (which is very buggy), but they know where their bugs are now. I have >not had any bugs reported to me from Office XP, but I also let my brother (the >pro-ms boy) handle most MS related problems and he only comes to me when he is >stumped. > winxp pro would crash completely every week on my wife, until I dual-booted her comp with mandraake 8.2 not one crash since. ( must have been loadlin error as lilo boot no errors )
>>This goes for all software. >> >>With Mandrake cooker, you have the opportunity to have them fixed in the >>distro. >> > >that is one of the reasons I love linux and particularly Mandrake. I like the >community software approach and cooker is one of the best examples of that. > >> >>>I remember installing NT4 and having it available for the office staff. It was (and >>>still is) a nightmare to install, had major bizarre quirks (including one major one >>>whenever switching video cards and it won't accept the new drivers). however most of >>>these bugs were administrative ones and the users were relatively unaware of them. >>>It is easier for administrators to deal with these things (but of course NT4 was for >>>corporate desktops and not users). Mandrake is designed for both. It think it does a >>>very decent job of it too, but have always been frustrated by the fact that each >>>release seemed like an almost ready. That is why I am trying to encourage to take >>>the extra step and fix the little things before release. >>> >>So where were your bug reports as soon as cooker was unfrozen after 8.2??? >> > >I had to get focused on other products and trying to integrate Mandrake as much as >possible. My understanding of things is that cooker related bugs are reported to the >cooker. Where are released distro related bugs reported? I did report a few things >shortly after release but then the complaints started coming from the developers >that this was not the proper place for them. > >>9.0 is going probably going to be the first linux desktop most of our >>users will see. Why? Because I have done some work getting the software we >>are going to be relying on fixed, and we are getting the last few pieces >>in place to make things go smoothly. >> > >This sounds wonderful. I don't think one could ask for much more. Like I said, these >complaints are based on my participation in 8.2 development. I have not participated >in this development cycle and don't really know the state of 9.0 outside of what I >read here. I am only trying to encourage taking the extra time to iron out the >little issues that can make all of the difference. > >-- >SI Reasoning >[EMAIL PROTECTED] >gpg public key ftp://ftp.p-p-i.com/pub/si-mindspring-pubkey.asc > >The significant problems we face cannot be solved by the same level of thinking that >created them. >-Albert Einstein > > > >
