The Coworking Effect.... I like it.  Thanks for persisting.

Jacob

---
Office Nomads - Individuality without Isolation
http://www.officenomads.com -  (206) 323-6500


On Fri, Sep 16, 2011 at 11:50 AM, Alex Hillman <dangerouslyawes...@gmail.com
> wrote:

> No, no - you missed my point. I'm talking longer-term.
>
> I'm not asking a current exec to try out a coworking space. For a day, or
> ever.
>
> I'm talking about the fact that one of the hundreds of people who work at
> Indy Hall might run one of the most powerful companies in the world someday.
> 10 years from now. 20 years from now. Whatever.
>
> I believe that the experience they have today at Indy Hall changes the path
> to being that person, and what they do in that position.
>
> -Alex
>
> /ah
> indyhall.org
> coworking in philadelphia
>
>
> On Fri, Sep 16, 2011 at 2:36 PM, Jacob Sayles <ja...@officenomads.com>wrote:
>
>> Corporate execs trying out coworking spaces...  I like the idea and add
>> the caveat that they can't just spend a day in a space... passing time in a
>> coworking space in the customer/renter/outsider mentality won't get anyone
>> very far.  Understanding that very line, the one between customer and
>> member, is at the heart of what makes coworking what it is as opposed to a
>> business center.
>>
>> I'm looking for ways to best message this distinction to potential new
>> people so everyone knows as quickly as possible what it is we are doing
>> here.  In the early days, this poured out of both Susan and I in everything
>> we did and our ever presence ensured the message got around.  Four years in
>> and things work a little differently now as Susan's original message
>> illustrates.
>>
>> I love customer/member... sounds less derogatory then renter/member... I'm
>> never a fan of any us/them type wording as it shuts out folks that really
>> want to be members but need a little help getting there.
>>
>> Jacob
>>
>> ---
>> Office Nomads - Individuality without Isolation
>> http://www.officenomads.com -  (206) 323-6500
>>
>>
>> On Fri, Sep 16, 2011 at 7:21 AM, Alex Hillman <
>> dangerouslyawes...@gmail.com> wrote:
>>
>>>  I'm glad to say that some of our dearest members first come to us as
>>>> mere consumers of space. It's all they know. But at some point they
>>>> have a conversion. I haven't figured out what the magic moment is, the
>>>> words that are spoken, that causes the change of heart, but it's good
>>>> to keep in mind that it's always possible.
>>>
>>>
>>> Agreed. It is possible.
>>>
>>> I had an awesome conversation with one of our members who is working on
>>> an article for a magazine about coworking in the context of intentional
>>> communities <http://en.wikipedia.org/wiki/Intentional_community> and she
>>> said, quite simply: "working at Indy Hall changes you".
>>>
>>> This falls in line with my personal mission for Indy Hall and for
>>> coworking in general: if the future executives of the biggest companies in
>>> the world worked from a coworking space sometime in their career, no matter
>>> how long before they were the executive of the biggest company in the world,
>>> their perspective on how they run that company, interact with their
>>> colleagues and the world around them, would be fundamentally different from
>>> the fact that they coworked at Indy Hall. That's not just improving one
>>> persons' day in the short term, that's potentially improving THOUSANDS of
>>> peoples' days in the long term.
>>>
>>> Just by creating the right experience for one person.
>>>
>>> That's our job. Creating that right experience. Everything else "just
>>> happens".
>>>
>>> -Alex
>>>
>>> /ah
>>> indyhall.org
>>> coworking in philadelphia
>>>
>>>
>>> On Fri, Sep 16, 2011 at 10:15 AM, d...@cocomsp.com <d...@cocomsp.com>wrote:
>>>
>>>> Best line in here: "This cost us some more existing and potential
>>>> members, to be sure, but they
>>>> were the kind who breeze in on clicky heels, march into a conference
>>>> room to
>>>> meet with clients for three hours, and march out without saying howdy-
>>>> do to
>>>> anyone."
>>>>
>>>> Yes, we know those breezy, clicky heels very well.
>>>>
>>>> I call them" customers" because unlike members, they don't come with
>>>> the intention of belonging, but rather to consume services and be
>>>> waited on. I've noticed that people with the customer mentality don't
>>>> cope well with the inevitable disruptions you're going to get in a
>>>> shared work setting. In fact, we had one fellow ask us if we'd
>>>> compensate him for his downtime when we had an internet outage. For
>>>> the first time, we began entertaining the idea of breaking up with a
>>>> member. "I'm sorry, it's not us, it's you."
>>>>
>>>> I'm glad to say that some of our dearest members first come to us as
>>>> mere consumers of space. It's all they know. But at some point they
>>>> have a conversion. I haven't figured out what the magic moment is, the
>>>> words that are spoken, that causes the change of heart, but it's good
>>>> to keep in mind that it's always possible.
>>>>
>>>> Trek, your story was super helpful and inspiring. Reminds me of what
>>>> an Open Space facilitator once told me: that she wasn't responsible
>>>> for people's experience at, say, an unconference, but that the
>>>> participants were responsible for their *own* experience. I feel like
>>>> we're talking about much the same thing...
>>>>
>>>> Thanks, all!
>>>>
>>>> d.
>>>>
>>>> Don Ball
>>>> CoCo coworking and collaborative space
>>>> Minneapolis & St. Paul
>>>>
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>>>>
>>>>
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