On Fri, 18 Nov 2005, Mike McCarty wrote: > So, I don't call any more. I just wait an hour or so,
Call the *billing* department (they always answer the phone, and they are trained to be nice and patient on adverse conditions). Explain to them that you need to contact the ombudsman about a serious problem. That should be enough for you to either get to the ombudsman, or to manage to get the phone number and name of someone that can actually do something. -- "One disk to rule them all, One disk to find them. One disk to bring them all and in the darkness grind them. In the Land of Redmond where the shadows lie." -- The Silicon Valley Tarot Henrique Holschuh -- To UNSUBSCRIBE, email to [EMAIL PROTECTED] with a subject of "unsubscribe". Trouble? Contact [EMAIL PROTECTED]