I'm sure Scott will correct me if I'm wrong, but I believe you need to set everything to "Ignore" for her "customer.junkmail" file. -Patrick
> -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED]]On Behalf Of Lenny Bauman > Sent: Monday, November 18, 2002 4:28 PM > To: [EMAIL PROTECTED] > Subject: [Declude.JunkMail] mail held when customer is cc'ed > > > Ok Lets try it again on the right list > > Scott, > > I have a customer that does not want her mail scanned for spam. > Therefore I have set her setting in the customer.junkmail file to > WARN. I > got a call from the customer that she is not getting her sisters e-mail. > Her > sister sent her an e-mail message to her Juno address and CC her at our > domain. I check the log files and saw that the message was received. I > then checked the declude log file and saw that it failed NOABUSE, > NOPOSTMASTER, REVDNS, and WEIGHT14 I then checked the spam directory and > saw that the was indeed held. My question is why was the message held > when the customer is set for WARN only in the customer.junkmail > file. The > header of the held message is listed below > > > > Lenny Bauman > > > > > Received: from mail.hemc.net [63.69.63.49] by lrbcg.com with ESMTP > (SMTPD32-7.06) id AC44C99018A; Fri, 15 Nov 2002 20:15:48 -0500 > Received: from D336D211 (unverified [63.85.143.230]) by mail.hemc.net > (Vircom SMTPRS 4.5.186) with SMTP id <[EMAIL PROTECTED]>; > Fri, 15 Nov 2002 20:23:40 -0500 > Message-ID: <001f01c28d0c$da3b2b70$0000a398@D336D211> > From: "Sisters Email" <[EMAIL PROTECTED]> > To: "Customer at juno" <[EMAIL PROTECTED]> > Cc: "customer at our domail" <[EMAIL PROTECTED]> > Subject: checking in > Date: Fri, 15 Nov 2002 20:09:38 -0500 > MIME-Version: 1.0 > Content-Type: multipart/alternative; > boundary="----=_NextPart_000_001C_01C28CE2.EDB4ECB0" > X-Priority: 3 > X-MSMail-Priority: Normal > X-Mailer: Microsoft Outlook Express 6.00.2600.0000 > X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2600.0000 > X-RBL-Warning: NOABUSE: Not supporting abuse@domain > X-RBL-Warning: NOPOSTMASTER: Not supporting postmaster@domain > X-RBL-Warning: REVDNS: This E-mail was sent from a mail server 63.69.63.49 > with no reverse DNS entry. > X-RBL-Warning: WEIGHT14: Weight of 14 reaches or exceeds the limit of 14. > X-Declude-Sender: [EMAIL PROTECTED] [63.69.63.49] > X-Note: This E-mail was scanned by LRBCG.COM, Inc. for spam. > X-Note: Total spam weight of this E-mail is 14. > > > > --- > [This E-mail scanned for viruses by LRBCG.COM, Inc.] > > --- > [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- [This E-mail scanned for viruses by Declude/McAfee] --- [This E-mail scanned for viruses by Declude/McAfee] --- [This E-mail was scanned for viruses by Declude Virus (http://www.declude.com)] --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
