Dan, 1. 3.0.3 in our testing has been considerably quicker than that of earlier versions of Declude. 2. We have never seen an long delay in the processing of email and no one else has reported this. 3. As mentioned on the Beta page there are still issues with orphan files due to Hijack, but this is because the hijack is moving the email to the HOLD2 folder and leaving files behind, these email should not be legitimate. 4. The only other reasons we are aware of for orphan files is - if the files already exist in the location (eg Spam folder) then the files cannot be moved from the \work directory to that location. 5. In order to find the cause please send us your log files / copy of an orphaned email / config files for us to look at the situation ? 6. In addition to the lists, in future it would be a good idea to email us at [EMAIL PROTECTED] with issues you are experiencing so we can deal with them promptly.
Thanks David B www.declude.com ________________________________ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dan Horne Sent: Thursday, September 08, 2005 2:26 PM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Is there any hope running Declude with imail8.21??? 3.0.3. Mail has backed up repeatedly since installing this version. We originally installed 3.0 when it was released, but quickly backed off that when the service stopped on its own, leaving multiple files in the proc directory. After waiting a while, we got an email about 3.0.3 being released which seemed to specifically target the problems we had, so we again immediately installed that version (on Sep 2). The results were OK until the weekend when mail piled up for an unknown reason. We just waited that one out, and the next one which occurred Monday afternoon. The one from yesterday though caused an hour-long delay in email delivery. Today the decision was made to cease the beta test and revert back to 1.82. The change was made this morning at around 9:00 AM EST, and the files I noted are still in the work directory now, 5 hours later. I just want to note that the same server never backs up running 1.82. I notice that there is now a version 3.0.3.4, but we of course haven't tried that version. FWIW, we are using all three Declude products including Hijack. ________________________________ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of David Barker Sent: Thursday, September 08, 2005 2:04 PM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Is there any hope running Declude with imail8.21??? Dan, What version for Declude Beta were you running? As we have not seen the behavior you are referring to. David B www.declude.com ________________________________ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Dan Horne Sent: Thursday, September 08, 2005 1:58 PM To: Declude.JunkMail@declude.com Subject: RE: [Declude.JunkMail] Is there any hope running Declude with imail8.21??? Yes, we just today reverted back to 1.82 because our single-processor machine backed up. At the worst there was an hour delay in delivery. I specifically denoted it was a single-processor machine just to indicate that our problems would not be related to the multi-processor sleep problems. It just doesn't seem able to handle the load that 1.82 does. And yes, we have increased our THREADS to 25. Also, they claim to have fixed a problem with leftover files, but after swapping out the Declude executable with 1.82 and leaving the Decludeproc service running, 24 files are still stranded in the "spool\proc\work" directory and there are 9 *.vir directories still in there (they are truly stranded, even the 24 files comprise 12 paired q and d files they are not being delivered for several hours with the Decludeproc service still running. I am going to have to move them back into the spool directory manually). The Decludeproc service has NOT stopped running at all in the several days it has been running, so I don't know why the files are stranded. I just tried restarting it to see if I could "wake it up", but it didn't give me any love. Looking at the dates, I see one q/d pair from Sep 2, several from Sep 7 and the 2 pair from today. Each one of these represents a "lost" email. I opened a few and didn't find any of them to be spam. The one thing I can't abide is "lost" email, so I had to stop our beta test. ________________________________ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Matt Sent: Thursday, September 08, 2005 12:11 PM To: Declude.JunkMail@declude.com Subject: Re: [Declude.JunkMail] Is there any hope running Declude with imail8.21??? IMail 8.20+ is only compatible with Declude 3+, but that software is still in early beta and I wouldn't recommend it. This combination can work, but it appears that the higher the volume you have, the more likely you are to experience serious issues with E-mail backing up. I have been using IMail 8.15 HF2 for many months without any new issues, and it works very well with Declude 2.0.6.16 (the most recent interim release) which also doesn't have any new issues. The newer Declude 3.0 that is in beta is basically the same in terms of functionality, but it is changed to act as a service in order to resolve issues with the changes in IMail 8.20+ and also increase performance slightly. This is a big change for Declude, and building a service to handle E-mail reliably isn't a small feat so I would suggest being patient in the mean time. Matt Timothy Bohen wrote: Oh ouch, thats embarrising, you could have sent this off list!!! :) I KNOW I didnt change that path, is there any chance upgrading to 8.21 somehow changed it? So anyway, now that I downgraded already, should I go to 8.21 again or are there problems with declude? I'm not crazy about running a beta version of declude. Thanks ---------- Original Message ---------------------------------- From: "R. Scott Perry" <[EMAIL PROTECTED]> <mailto:[EMAIL PROTECTED]> Reply-To: Declude.JunkMail@declude.com Date: Wed, 07 Sep 2005 19:28:41 -0400 I gave up and downgraded to 8.15 now I'm getting: 09:07 15:08 SMTPD(CP) error 3 executing "c:\imail\Declude.exe" "D:\IMAIL\spool\Q3ab90041008c0e76.SMD" It looks like you set up Declude to run in C:\IMail, but you run IMail on D:\IMail. :) -Scott --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. ______________ ______________ ______________ ______________ Sent via the CMS Internet Webmail system at mail1.cmsinter.net --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com. --- This E-mail came from the Declude.JunkMail mailing list. To unsubscribe, just send an E-mail to [EMAIL PROTECTED], and type "unsubscribe Declude.JunkMail". The archives can be found at http://www.mail-archive.com.
