Hi Matt-
Thanks. I had already found that form. No response from them so far, so I
did it again.
Symantec apparently bought BrightMail and turned it into a box product.
http://www.brightmail.com/ and
http://www.symantec.com/Products/enterprise?c=prodinfo&refId=835
Symantec has managed to turn contacting BrightMail tech supoport into an
even less joyful experience than dealing with Comcast. No, I don't have the
product, so no, I can't contact them.
Nice try, anyway... Thanks.
-d
----- Original Message -----
From: "Matt" <[EMAIL PROTECTED]>
To: <Declude.JunkMail@declude.com>
Sent: Wednesday, January 11, 2006 3:45 PM
Subject: Re: [Declude.JunkMail] Blacklisted by Comcast
Maybe start here:
http://www.comcast.net/help/contact/
I believe that Comcast uses BrightMail, so you might also want to try to
contact them directly.
Matt
Dave Doherty wrote:
For whatever reason, one of my mail servers has been blacklisted by
Comcast. It's on no other blacklists that I can find. I have spent much
of the day in a frustrating search for contact info that actually gets
you to a human.
So I don't know why they blacklisted my server and I have customers
screaming at me.
Anybody have any deas how to resolve this one?
-Dave Doherty
Skywaves, Inc.
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