Totally agree with that.

You can't, on one side, ask your users and followers to open bugs report for 
what they would like, what they miss, and ask to vote for, and, on other side 
(and internally), don't care for these bugs and votes.

Your currents users are not the mass people, they are some geeks/nerds that 
resist and don't want Android and Apple. 
This is those guys who will promote this OS, spreading the words on blogs and 
social media.
This is those guys who will open bug and, hopefully, some patches.
Those guys again that will try to learn how to create add-ons.
And those guys who will learn how to compile it and distribut or to port FxOS 
on their phone.

Not the mass, no...The geeks and nerds.

Best regards.

Subject: Re: How to differentiate ourselves from everyone else
To: [email protected]
From: [email protected]
Date: Thu, 3 Dec 2015 18:50:58 +0100


  
    
  
  
    

    
    On 02/12/2015 05:45, Marcus Cavanaugh
      wrote:

    
    
      On Tue, Dec 1, 2015 at 5:50 PM, Naoki Hirata <[email protected]>
        wrote:

        
          
            
              
                
                  
                    I think we really need to go back to the roots
                      of Mozilla and help cater to the features that
                      people are requesting : 
http://foxfooding.github.io/dashboard/
                  
                
              
            
            

            
            I agree with the sentiment that we should listen to our
            foxfooders, rather than build a product based on unproven
            visions. I don't think that this list, as it stands,
            represents what we should work on, nor what we should care
            about.

            

            While some of these items would be universally welcomed, and
            papercuts would be nice to fix, the overwhelming majority of
            users don't care about CardDAV, WebDAV, VPN support,
            full-disk encryption, or PGP email. 
        
      
    
    The majority, no, but the people that are right now considering a
    switch to FxOS certainly do. We should not care about the majority
    of users. We should care about the majority of user that can
    potentially switch to FxOS right now. Why? Because we need 
    to hit that 5-10% market share that will make us appear on
    charts and stats, so that people would start making app for FxOS.
    This won't happen, ever, if we keep on targeting the mass, staying
    always behind apple and google. 

    

    Btw, a lot of people have a NAS that provides a CardDAV server. The
    vast majority of people I know who've bought a FxOS phone without
    being involved in the project told me they were missing CardDAV
    support. It's no surprise to me that it is the most voted feature
    right now.

    

    Actually, it's a bit depressing to hear so many people saying that
    the most voted feature are not relevant, without never ever
    providing either an alternate measurement of which features are
    needed, or even a biased and personal list of those features. The
    people who voted are the people who care. They are our potential
    "customers" (not the vast majority of users that either have never
    heard of FxOS, or have heard it is a sub quality OS).

    They are also the people that can evangelize for Firefox OS. It's a
    pity that we are currently telling them that we don't care about
    what they voted for...

    Augustin Trancart
Phoxygen

  


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