At 5/5/02 9:02 AM, Lynn W. Taylor wrote:

>Not having a change-all-nameservers is also dangerous:
>
>We trade secondary name service with another ISP.  They made some changes 
>and suddenly, one of our secondary name servers was gone.

If they had kept the host name the same, you wouldn't need to update 
every nameserver entry -- you (or they) would just update the IP address 
of the host record. It sounds like they changed (or discontinued) the 
name of the server with one hour's notice, which is, ummm, less than 
optimal.


>Our customers felt the impact right away, and we knew about the problem an 
>hour or two before the root-zone update (at noon and midnight Eastern time) 
>but there was simply no way to change all of them, one at a time, before 
>the cutoff, so quite a few of them didn't get changed in time.

Even if you had updated them all, it wouldn't have helped -- the old 
values would have been cached for up to two days anyway. For example, the 
old values were probably cached for all AOL users. A bulk-nameserver 
update feature is definitely not the solution to the particular problem 
you experienced.

If anyone is relying on getting some change into a root server update on 
the theory that it will immediately take effect (by the way, they're 
theoretically at 5 AM and 5 PM now, not noon and midnight), that person 
will be sadly disappointed. Many people across the Internet will not see 
the change for a day or two anyway, so worrying about whether you can 
enter it an hour or two earlier is pointless. I'm not saying that such a 
feature might not be useful as a labor-saving device; just that it can't 
be justified on the grounds that someone might need to do an emergency 
update sometime.

Anyway, if it was only one of your two nameservers that was offline, 
that's not the end of the world as long as the other was working; that's 
why you use two.

--
Robert L Mathews, Tiger Technologies

"The trouble with doing something right the first time is that nobody
appreciates how difficult it was."

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