That wasn't the problem: they didn't change the name.  The IP changed, but 
they didn't expect it to change.

The real problem was, they changed software, and found the learning curve 
to be steeper than expected.  The server was broken for over a week while 
they figured all of that out.

It would have been better if the server had been "discontinued" but 
something was up, the IP in the root was pointing to something, and the 
answers that something gave were, ummm, less than optimal.

You're right, there are ways to prevent problems like this, but we had to 
get back to a stable set of name servers while the folks that ran the 
server sought stability.

I would have done it differently, of course, but then again hindsight is 
20-20.

-- Lynn

-----Original Message-----
From:   Robert L Mathews [SMTP:[EMAIL PROTECTED]]
Sent:   Sunday, May 05, 2002 12:27 PM
To:     [EMAIL PROTECTED]
Subject:        RE: Domain Locking In Bulk

At 5/5/02 9:02 AM, Lynn W. Taylor wrote:

>Not having a change-all-nameservers is also dangerous:
>
>We trade secondary name service with another ISP.  They made some changes
>and suddenly, one of our secondary name servers was gone.

If they had kept the host name the same, you wouldn't need to update
every nameserver entry -- you (or they) would just update the IP address
of the host record. It sounds like they changed (or discontinued) the
name of the server with one hour's notice, which is, ummm, less than
optimal.


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