On 04/01/2016 08:32 AM, Gijs Kruitbosch wrote:
On 01/04/2016 16:16, Andrew McCreight wrote:
On Thu, Mar 31, 2016 at 4:01 PM, Chris Peterson <cpeter...@mozilla.com>
wrote:
Anthony's Media Playback team has been using a simple and effective
triage
system without special tags. All open bugs in the Audio/Video Playback
component are in one of four states at all times:
* Priority P1 bugs should be fixed ASAP.
* Priority P2 bugs are real bugs or features we want to fix soon.
* Priority P5 bugs are "patches accepted" bugs.
* Bugs without a priority are untriaged.
The drawback of indicating priorities in this way is that it is totally
opaque to anybody who is not on that particular subteam, let alone
somebody
who is using Bugzilla for the first time to report breakage on a site
they
use. If this was marked "backlog" or whatever instead of "P5", and there
was a link to an explanation of what "backlog" meant, then it would
make it
much easier for people to figure out what is going on in any bug. I
think
that is a big advantage of the proposed triaging system, even though I
think it is reasonable for anybody to be skeptical of adding even more
bells and whistles to the Bugzilla interface.
Andrew
Concur. Slight (related) aside: I've seen plenty of new bugreporters
set priority to P5 and severity to critical - clearly, the highest
number is the highest priority, right? In other words, I don't know
that P1 being highest-prio is necessarily obvious to everyone.
Would an option be to just change the labels on the priority levels in
the UI?
P1 (fix for release)
P2 (fix soon)
P5 (backlog)
I am not for or against doing such a thing, I just wanted to raise the
possibility.
If we do start consistently using the priority field for workflow, then
I'd suggest removing it from the bug filing page for non-editbugs users
(or some other determination of whether any value filled in is likely to
be useful). It looks like it's already only in the Advanced Fields view,
and I guess I can't easily tell whether it shows up for non-editbugs
users, so perhaps this is already the case? (Just hiding it under
Advanced isn't good enough IMO.)
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