On Thu, Mar 31, 2016 at 4:01 PM, Chris Peterson <cpeter...@mozilla.com> wrote:
> Anthony's Media Playback team has been using a simple and effective triage > system without special tags. All open bugs in the Audio/Video Playback > component are in one of four states at all times: > > * Priority P1 bugs should be fixed ASAP. > * Priority P2 bugs are real bugs or features we want to fix soon. > * Priority P5 bugs are "patches accepted" bugs. > * Bugs without a priority are untriaged. > The drawback of indicating priorities in this way is that it is totally opaque to anybody who is not on that particular subteam, let alone somebody who is using Bugzilla for the first time to report breakage on a site they use. If this was marked "backlog" or whatever instead of "P5", and there was a link to an explanation of what "backlog" meant, then it would make it much easier for people to figure out what is going on in any bug. I think that is a big advantage of the proposed triaging system, even though I think it is reasonable for anybody to be skeptical of adding even more bells and whistles to the Bugzilla interface. Andrew > P3 and P4 are not used. :) P5 sends a pretty clear message to people that > we will not fix that issue any time soon. However, the P5 list is pretty > clean because we aggressively WONTFIX bugs we truly don't want to fix > instead of letting them linger. > > Bugzilla already has a lot of fields. It seems like new workflows could be > built with a streamlined frontend UI without changing Bugzilla's database > schema. The advantage of codifying existing workflows instead of adding new > fields is that existing bugs will be compatible with the new system. > > IIRC, the Fennec team also tracked the "Someone is working on this" > proposed in Emma's plan by assigning owners to all bugs, but developers > would change their bug's status from NEW to ASSIGNED only when they began > actively working on the bug. > > _______________________________________________ > dev-platform mailing list > dev-platform@lists.mozilla.org > https://lists.mozilla.org/listinfo/dev-platform > _______________________________________________ dev-platform mailing list dev-platform@lists.mozilla.org https://lists.mozilla.org/listinfo/dev-platform
