No objection to 72 hours v. 1 business day.  I agree it should be short and
72 hours seems perfectly reasonable . 

-----Original Message-----
From: dev-security-policy
[mailto:dev-security-policy-bounces+jeremy.rowley=digicert.com@lists.mozilla
.org] On Behalf Of Paul Kehrer via dev-security-policy
Sent: Wednesday, August 9, 2017 4:57 PM
To: mozilla-dev-security-pol...@lists.mozilla.org
Subject: Re: Certificates with invalidly long serial numbers

On Wednesday, August 9, 2017 at 9:20:02 AM UTC-5, Jeremy Rowley wrote:
> All CAS are required to maintain the capability to process and receive
revocation requests 24x7 under the baseline requirements. The headache is
not with the CA. Rather, it's notifying the customer that their certificate
will be revoked before the start of the next business day. Having a one to
two business day rule  instead of 24 hours for non compromise issues gives
the end entity time to receive the notification and replace their
certificate with a compliant version.

I'm sure many customers would absolutely prefer that and on the surface it
does sound like a good solution. However, I think it's another example of
the general difference of opinion between people on this list around whether
we should be holding CAs to the highest standards or not. These mis-issued
certificates are typically not a security concern, but they speak to either
ignorance on the part of CA operators or a pattern of lackadaisical controls
within the issuance systems. Neither of these is acceptable behavior at this
juncture. Conformance with the BRs has been mandatory for over 5 years now.
Customers need to be made aware of the failures of their chosen providers
and the responsibilities incumbent upon them as subscribers, and if their
own certificate installation/replacement processes are sufficiently archaic
as to make it difficult to replace a certificate in an automated fashion
then they should rectify that immediately.

That said, to continue the thought experiment, what does "1-2 business days"
really mean?Does the CA get 1-2 business days followed by 1-2 for the
customer? What if there's a holiday in the CA's country of operations
followed by a holiday in the customer's home country? How quickly does this
window extend to 2+ weeks? If you were to go down this path I'd strongly
prefer it to be a hard deadline (e.g. 72 hours) and not anything related to
business days.

-Paul
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