Having glanced at e-commerce monitoring GmbH for all of 5 minutes I'd move 
further and advocate for full removal: 
https://bugzilla.mozilla.org/show_bug.cgi?id=1862004#c10

They don't list valid/expired/revoked domains for all of their sub-CAs, and 
even the ones they do are running on the same wildcard covering:

DNS:timestamp.globaltrust.eu
DNS:*.globaltrust.eu
DNS:*.globaltrust.at
DNS:*.globaltrust.info
DNS:*.a-cert.at
DNS:*.e-monitoring.at

See: https://crt.sh/?id=9532011580

This is not a healthy CA in any manner.

- Wayne
On Friday, May 3, 2024 at 12:05:54 PM UTC+1 Roman Fischer wrote:

> Dear Ben,
>
>  
>
> I’m not sure I understand “A-SIT asserts that it is precluded from 
> joining the ACAB’c” correctly. Does A-SIT have any confirmation either from 
> their government sponsor or from ACAB’c that they can’t join?
>
>  
>
> Rgds
> Roman
>
>  
>
> *From:* 'Ben Wilson' via dev-secur...@mozilla.org <
> dev-secur...@mozilla.org> 
> *Sent:* Dienstag, 30. April 2024 23:15
> *To:* Amir Omidi (aaomidi) <am...@aaomidi.com>
> *Cc:* dev-secur...@mozilla.org; regist...@e-monitoring.at <
> regist...@e-monitoring.at>
> *Subject:* Re: Public Discussion of Acquisition of e-commerce monitoring 
> GmbH by AUSTRIA CARD-Plastikkarten und Ausweissysteme GmbH
>
>  
>
> Hi Amir,
>
> Here is a quick update on this issue, while I continue working on a 
> summary of the discussion concerning the acquisition of e-commerce 
> monitoring by AUSTRIA CARD.
>
> Since June 1, 2022, section 3.2 of the Mozilla Root Store Policy (MRSP) 
> has required that ETSI auditors be members of the Accredited Conformity 
> Assessment Bodies' Council (ACAB'c). One of the underlying reasons for 
> adopting this requirement was to ensure consistency in auditor 
> qualifications, guidance, and attestation letters. The ACAB’c membership 
> requirement continues to help improve the quality of ETSI audits. However, 
> the MRSP also allows Mozilla to temporarily waive the ACAB’c membership 
> requirement under certain circumstances.
>
> e-commerce monitoring’s ETSI audit is currently performed by A-SIT (Secure 
> Information Technology Center – Austria). According to Herbert Leithold, 
> Executive Director of A-SIT, “A-SIT is a government-funded information 
> security organisation with formal duties that require strict neutrality and 
> independency.” For this reason, A-SIT asserts that it is precluded from 
> joining the ACAB’c. While A-SIT is currently not a member of ACAB'c, it has 
> otherwise met auditor qualification requirements and its audits have 
> conformed to templates provided by the ACAB’c. 
>
> We are considering whether to grant a temporary approval of A-SIT as an 
> exception to the ACAB’c membership requirement. Such temporary approval 
> would be subject to periodic re-evaluation, and likely it would eventually 
> be withdrawn. We sincerely appreciate everyone's contributions as they 
> facilitate our ability to make well-informed decisions. We kindly request 
> your insightful perspectives and opinions.
>
> Thanks,
>
> Ben
>
>  
>
> On Fri, Apr 26, 2024 at 12:09 PM Amir Omidi (aaomidi) <am...@aaomidi.com> 
> wrote:
>
> Did you ever hear from them?
>
> On Tuesday, March 5, 2024 at 11:18:13 AM UTC-5 Ben Wilson wrote:
>
> All,
>
> March 1 was the scheduled end of public discussion on this matter. 
> However, I have one unresolved question that I have presented to the CA 
> operator and its audit firm regarding ACAB'c membership (see MRSP section 
> 3.2). As soon as I hear back on that question, I'll provide a summary of 
> the entire discussion here.
>
> Thanks,
>
> Ben 
>
>  
>
> On Friday, February 23, 2024 at 7:36:13 AM UTC-7 regist...@e-monitoring.at 
> wrote:
>
> *Preface* 
>
> The only thing that changed is the ownership, and the ownership is 
> represented by the new management. This only formal change has already been 
> notified to the authorities and approved and registered. The rest remains 
> unchanged.
>
> e-commerce monitoring GmbH fulfills different trust service requirements 
> from ISO/IEC, eIDAS / ETSI, CA/Browser Forum to Root Program requirements, 
> remains a member of the European Trust List (EUTL) as before and is 
> permanently monitored by the Austrian Supervisory Body (RTR/TKK) and 
> regularly assessed by a Conformity Assessment Body.
>
> The management has changed from Hans G. Zeger to Emmanouil Kontos and 
> Markus Kirchmayr. The takeover of the company includes the taking over of 
> the existing, trained and trusted staff which results in no changes except 
> top management. e-commerce monitoring GmbH continues to provide 
> certification and trust services according to the respective policies.
>
> It is in the interest of AUSTRIA CARD-Plastikkarten und Ausweissysteme 
> Gesellschaft m.b.H. that e-commerce monitoring GmbH continues to fully 
> comply with the Browser/OS Root Store Policies.
>
>  
>
> *Ownership and Governance*
>
> The ultimate beneficial owner is Nikolaos Lykos. The new shareholder of 
> e-commerce monitoring GmbH is AUSTRIA CARD-Plastikkarten und Ausweissysteme 
> Gesellschaft m.b.H., Nikolaos Lykos owns 77.57 % of shares in AUSTRIACARD 
> HOLDINGS AG, which is the parent company of AUSTRIA CARD-Plastikkarten und 
> Ausweissysteme Gesellschaft m.b.H. (it is owned 100% by AUSTRIACARD 
> HOLDINGS AG).
>
> AUSTRIACARD HOLDINGS AG is a publically listed company with subsidiaries 
> in Europe and the USA (please find more details in the prospectus on 
> AUSTRIACARD´s website (
> https://www.austriacard.com/wp-content/uploads/2023/01/AustriaCard_Prospectus_24.01.2023_FINAL.PUBLICATIONpdf.pdf
> )
>
> Emmanouil Kontos is the Managing Director of the company and authorized to 
> represent the company solely. Markus Kirchmayr is authorized to represent 
> the company jointly with Emmanouil Kontos. Both will not take any trusted 
> roles in the CA operations. 
>
> e-commerce monitoring GmbH is maintaining the Key Management as well as 
> the respective roles of Key Manager and Key Custodian through the existing, 
> trained and trusted staff
>
> Major decisions regarding finance and management topics are made by the 
> Managing Director Emmanouil Kontos in consultation with Markus Kirchmayr 
> Major decisions regarding operative topics are made by the Managing 
> Director Emmanouil Kontos in consultation with the key manager. The 
> decision making structure can be defined as follows:
>
> ·         Define the problem or decision that needs to be madeGather 
> information and options
>
> ·         Analyze the information and options
>
> ·         Select the best option
>
> ·         Plan for implementation
>
> ·         Implement the plan
>
>  
>
> *Investment and Budget*
>
> e-commerce monitoring GmbH is now 100% subsidiary of AUSTRIA 
> CARD-Plastikkarten und Ausweissysteme Gesellschaft m.b.H., which is 
> classified as “große Kapitalgesellschaft” (large corporation) and therefore 
> needs to comply with all regulations of the Austrian GmbHG (limited 
> liabilities company Act) and UGB  (Commercial Code).
>
> In addition e-commerce monitoring GmbH is therefore part of group of 
> companies of AUSTRIACARD HOLDINGS AG, which is also classified as “große 
> Kapitalgesellschaft” (large corporation) and in addition is a listed 
> company on stock exchange in Vienna and Athens. Therefore AUSTRIACARD 
> HOLDINGS AG needs to comply with all regulations of Austrian Aktiengesetz 
> (Joint Stock Corporation Act) and Börsegesetz (Stock Exchange Act).
>
> AUSTRIA CARD-Plastikkarten und Ausweissysteme Gesellschaft m.b.H, with 
> over 40 years of experience in providing high security solutions, is 
> maintaining an Information Security Management System as part of the ISO 
> 27001 framework which is certified and audited on a regular basis. 
> Furthermore Austria Card has established security policies and process to 
> comply and be certified according other security standards like ISO 14298 
> as well as Payment Card Industry standards PCI CP, PCI DSS and a 
> qualification management system according to ISO 9001:2015.
>
> In the interest of fair competition we prefer not to disclose any 
> strategic, budget or any other internal confidential information.
>
>  
>
> *Community Engagement*
>
> e-commerce monitoring GmbH is committed to serving a diverse range of 
> communities, both locally and globally. Further, we strive to create 
> products and services that meet the needs of various demographics. 
> Additionally, we prioritize inclusivity and accessibility, ensuring that 
> our offerings are accessible to individuals from all walks of life.
>
> e-commerce monitoring GmbH is actively monitoring various legal 
> information databases, other sources like Certification Authorities and 
> Trust Service Providers portals by ETSI, the websites of CA Browser Forum 
> and root store operators as well as participation and exchange of 
> information with various industry partners through events and projects.
>
> Additionally, e-commerce monitoring GmbH has established partnerships with 
> regulatory institutions, security researchers, certification partners as 
> well as customer relations which pro-actively inform e-commerce monitoring 
> GmbH regarding significant changes, requirements and risks concerning 
> security and compliance throughout the whole Web PKI. 
>
>  
>
> *Employees*
>
> e-commerce monitoring GmbH has established policies like “GLOBALTRUST 
> Certificate Policy” which continue to apply. 
>
> For reference and directions please consult particularly sections 5.2 
> Procedural controls and 5.3 Personnel
>
>    - Most recent: Version 3.2a / 16th February, 2024 controls 
>    https://service.globaltrust.eu/static/globaltrust-certificate-policy.pd 
>    <https://service.globaltrust.eu/static/globaltrust-certificate-policy.pdf>
>    f
>    - Prior: Version 3.2 / 19th August 2023: 
>    
> https://service.globaltrust.eu/static/globaltrust-certificate-policy.20230819.pdf
>
> There is no change to the staff in trusted roles. Employees in trusted 
> roles remain as they have been. Only the top level management has been 
> replaced. We are not able to disclose any background information on 
> individuals. Skills and experience have been audited and, in part, are 
> known to the Root Program responsible.
>
> e-commerce monitoring GmbH employs personnel with over 30 years of 
> experience in cryptography, data protection and in general providing PKI 
> technology solutions.
>
> The audited systems implemented by the trusted personnel of e-commerce 
> monitoring GmbH are fulfilling different trust service requirements from 
> ISO/IEC, eIDAS / ETSI, CAB Forum to root store policies which additionally 
> are monitored on a regularly basis both through automated system and manual 
> audit processes.
>
> Further, e-commerce monitoring GmbH monitors CA incidents and other 
> relevant discussions over the following community groups:
>
> ·         Bugzilla platform (
> https://wiki.mozilla.org/CA/Incident_Dashboard)
>
> ·         dev-security-policy group hosted by Google (
> https://groups.google.com/a/mozilla.org/g/dev-security-policy)
>
> ·         CCADB Public group hosted by Google (
> https://groups.google.com/a/ccadb.org/g/public)
>
> ·         CAB Forum mailing lists:
>
> o   https://lists.cabforum.org/mailman/listinfo/netsec 
>
> o   https://lists.cabforum.org/mailman/listinfo/public 
>
> o   https://lists.cabforum.org/mailman/listinfo/smcwg-public 
>
> o   https://lists.cabforum.org/mailman/listinfo/validation 
>
> o   https://lists.cabforum.org/mailman/listinfo/servercert-wg 
>
>  
>
> *Operational Design and Ongoing GRC Management*
>
> e-commerce monitoring GmbH are designed, built and maintained according to 
> the requirements including but not limited to ISO/IEC, eIDAS / ETSI, CAB 
> Forum, root store policies as well as the established policies by 
> GLOBALTRUST. Additionally, these systems have a continuous audit history 
> carried out by qualified accredited bodies. The most recent RootCA 
> GLOBALTRUST 2020 has a gapless cradle-to-the-grave audit including a key 
> ceremony report and EV readiness attestation.
>
> e-commerce monitoring GmbH maintains extensive public and internal 
> documentation which additionally has been presented to and audited by the 
> Austrian supervisory body (RTR/TKK).
>
> The audited systems enforce various automated controls and tests including 
> but not limited to pre-issuance linting tests utilizing the well-known open 
> source tools.
>
> e-commerce monitoring GmbH has implemented automated monitoring systems 
> that permanently evaluate the system security parameters, performance, 
> availability and the resulting quality KPIs of the trusted services. 
> Deviations from the expected quality KPIs trigger the notification and 
> remediation process of our trained IT personnel during working hours and 
> standby. 
>
> Additionally, manual and automated self-audits are carried out on a 
> quarterly basis against a random percentage of all issued certificates as 
> required.
>
>  
>
> *Auditing* 
>
> e-commerce monitoring GmbH will continue to be evaluated by the auditor 
> “A-SIT Zentrum für sichere Informationstechnologie” – Austria under the 
> eIDAS / ETSI audit scheme.
>
> The most recent audit attestation including auditor’s accreditation scope 
> and team qualification can be found under the provided URl and follows the 
> ACAB-c template in its most recent version: 
> https://www.a-sit.at/wp-content/uploads/2023/05/VIG-23-044_audit-attestation_globaltrust-etsi-2023_final_signed.pdf
>
> The most recent eIDAS conformity assessment report can be found here:  
> https://service.globaltrust.eu/static/conformity-assessment-2023.pdf
>
> Here is a quick bottom-up way to reproduce the auditor's qualifications:
>
>    -  Accreditation scope A-SIT: 
>    https://akkreditierung-austria.gv.at/overview  (see A-SIT)
>    -  Notification of  A-SIT as CAB: (Name “Zentrum für sichere 
>    Informationstechnologie – Austria“ Acronym: “A-SIT”)
>    -  Notification of Akkreditierung Austria as NAB: 
>    https://eidas.ec.europa.eu/efda/browse/notification/cab-nab
>    - Accreditation / “Akkreditierung Austria” at EA: 
>    
> https://european-accreditation.org/ea-members/directory-of-ea-members-and-mla-signatories/
>
> A-SIT has been recorded as auditor in the CCADB with Audit Firm Confidence 
> Status as evaluated by Root Store Managers “High” 
> https://ccadb.my.site.com/s/detail/a0F1J00001ICCfqUAH  
> <https://ccadb.my.site.com/s/detail/a0F1J00001ICCfqUAH>
>
>  
>
> On Thursday, February 8, 2024 at 1:19:33 PM UTC+1 e-commerce monitoring 
> wrote:
>
> Dear All,
>
>  
>
> e-commerce monitoring GmbH is now 100% subsidiary of AUSTRIA 
> CARD-Plastikkarten und Ausweissysteme Gesellschaft m.b.H., which is 
> classified as “große Kapitalgesellschaft” (large corporation) and therefore 
> needs to comply with all regulations of the Austrian GmbHG (limited 
> liabilities company Act) and UGB (Commercial Code).
>
>
> e-commerce monitoring GmbH was taken over as a fully functional and 
> independent entity inside the AUSTRIA CARD group of companies. The 
> certified policies, processes and commitments of e-commerce monitoring GmbH 
> continue to apply.
>
> The takeover of the company also includes the taking over of the 
> established staff which results in no changes except top management and 
> e-commerce monitoring GmbH will continue to adhere and operate according to 
> the respective policies.
>
> Best regards,
> Daniel
>
> On Wednesday, February 7, 2024 at 12:22:36 AM UTC+1 Ben Wilson wrote:
>
> Hi Aaron,
>
>  
>
> On Tue, Feb 6, 2024 at 3:00 PM Aaron Gable <aa...@letsencrypt.org> wrote:
>
> e-commerce monitoring GmbH currently has multiple open bugzilla tickets 
> which have not had any updates from their staff in multiple months:
> - https://bugzilla.mozilla.org/show_bug.cgi?id=1815534
>
> - https://bugzilla.mozilla.org/show_bug.cgi?id=1862004
>
>  
>
> Correct - the questions raised by these incidents still need to be 
> answered.
>
>  
>
> Does the behavior of the CA being acquired factor into decisions like 
> this, or just the behavior of the acquiring entity? 
>
>  
>
> The behavior of the entity being acquired and the capabilities and history 
> of the acquiring company are relevant, going back for an unspecified period 
> of time. (Factors to be considered in deciding how far to go back include 
> the nature and severity of any non-compliance and the degree to which any 
> incidents reveal persistent, systemic problems.) 
>
>  
>
> If a distrust conversation were to arise in the future, how do root 
> programs ensure that bugs filed under previous corporate names are still 
> included in the analysis?
>
>  
>
> We have not experienced a lot of M&A/name-change activity recently. I 
> believe the Mozilla Community has sufficient continuity, institutional 
> memory, and community-based knowledge about the history of CA operators. 
> So, I think this concern can be handled when needed with comments from 
> community members, and changes in the names of CA operators should not 
> require that we create a new tracking solution. (If incidents are 
> sufficiently recent or still have relevance, then we could update the 
> Bugzilla bugs "Summaries" by replacing the name of the previous operator 
> with the name of the new entity when there is a name change or CA operator 
> replacement.) 
>
>  
>
> Ben
>
>  
>
>  
>
> Thanks,
>
> Aaron
>
>  
>
> On Fri, Feb 2, 2024 at 5:25 PM Ben Wilson <bwi...@mozilla.com> wrote:
>
> Dear Suchan,
>
> You make a valid point. However, in this case, I wasn't sure how other 
> root stores would be handling this. They may have their own processes. 
> Also, the distribution on this list is almost 3x greater than on the CCADB 
> public list, so I decided to post the discussion here. 
>
> If the other root stores want to have a public discussion of this 
> acquisition, then we can start a discussion on CCADB Public, too.
>
> Sincerely yours,
>
> Ben
>
>  
>
> On Fri, Feb 2, 2024 at 5:53 PM Suchan Seo <tjt...@gmail.com> wrote:
>
>  While not have knowledge to comment about acquire itself, doesn't this 
> more fit to ccadb mailing list? I thought root store policy about 
> individual root was moved to there
>
> 2024년 2월 3일 토요일 오전 1시 45분 19초 UTC+9에 Ben Wilson님이 작성:
>
> All,
>
> Recently we were advised that e-commerce monitoring GmbH is being acquired 
> by AUSTRIA CARD-Plastikkarten und Ausweissysteme GmbH.
>
> e-commerce monitoring operates the GLOBALTRUST 2020 root CA that is 
> included in the Mozilla root store. They have advised us of the following:
>
> There are no changes to the operation of the CA and RA functions.
>
> Changes to the corporate structure:
>
> - New shareholder:
> AUSTRIA CARD-Plastikkarten und Ausweissysteme Gesellschaft m.b.H.
> registered under the number FN 98272v commercial court Vienna
> Lamezanstraße 4-8
> 1230 Vienna, Austria
> https://www.austriacard.com/
>
> - New Management
> new: CEO ("Geschäftsführer") Mr. Emmanouil Kontos
> new: Attorney ("Prokurist") Mr. Markus Kirchmayr
> old: CEO Hans Zeger
>
> - Registered headquarter
> new: Handelskai 388/621, 1020 Vienna, Austria
> old: Redtenbachergasse 20, 1160 Vienna, Austria
>
> According to section 8.1 of the Mozilla Root Store Policy, “If the 
> receiving or acquiring company is new to the Mozilla root store, it MUST 
> demonstrate compliance with the entirety of this policy. There MUST be a 
> public discussion regarding its admittance to the root store. If Mozilla 
> reaches a positive conclusion after public discussion, then the affected 
> certificate(s) MAY remain in the root store.”
>
> By this email, I am initiating a four-week public discussion period, 
> scheduled to close on Friday, 1-March-2024, to allow for at least three 
> full weeks of public discussion. The first week (Feb. 5 – 9) is intended to 
> give the acquiring company time to address the following topics:
>
> ·        Compliance with the Mozilla Root Store Policy
>
> ·        Ownership and governance
>
> ·        Investment and budget for CA operations, risk management, and 
> compliance
>
> ·        Community engagement and involvement in industry groups
>
> ·        Employee expertise and continuity
>
> ·        Operational design and ongoing GRC management
>
> ·        Auditors and auditing
>
> Thanks,
>
> Ben Wilson
>
> Mozilla Root Store Program
>
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  • Re: Public Disc... Ben Wilson
    • Re: Public... 'Aaron Gable' via dev-security-policy@mozilla.org
      • Re: Pu... Ben Wilson
        • Re... e-commerce monitoring
          • ... e-commerce monitoring
            • ... Ben Wilson
            • ... 'Amir Omidi (aaomidi)' via dev-security-policy@mozilla.org
            • ... 'Ben Wilson' via dev-security-policy@mozilla.org
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            • ... Roman Fischer
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