> Losing these folks is a bad experience for them but also for us because we 
> lost perhaps a great future contributor/committer/triager.

Cannot agree more -  that this is what I would really like to avoid !
Pretty much Every time we lose someone passionate who loves our
product and would be a good contributor (even just small doc changes)
we lose an opportunity to improve Airflow.

There is one watchout though (and one that it is difficult to make
judgment on) - some of those users we "lost" would be a huge energy
drain on the community rather than improvement. I think - with such an
influx of issues/questions/discussions/requests it's easy to get
yourself too much dragged into useless conversations and it's a bit of
skill to judge when it is better to lose someone rather than drag the
conversation forward.

Maybe it would be worth updating the docs with a comment about being
assertive as a triager.

J


On Tue, Oct 25, 2022 at 7:56 PM Daniel Standish
<daniel.stand...@astronomer.io.invalid> wrote:
>>
>> 3. I am also getting a true sense of just how overwhelming the influx of 
>> Issues, PRs and Discussions is. I have come across several folks who 
>> submitted PRs and never got feedback and then left the community. Losing 
>> these folks is a bad experience for them but also for us because we lost 
>> perhaps a great future contributor/committer/triager. We certainly need all 
>> the help we can get on this front, for reviewing, providing feedback and 
>> ultimately merging folks' contributions.
>
> Yeah that's very sad and a very important point.
>

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