Hi Louis, all,

this triggers a topic I was planning to write about since one or two weeks. I'm BCCing [EMAIL PROTECTED], because I think my intention is more general. I hope I can win some of you guys to join this discussion. The members of BizDev is a quite small circle.

We first have to find out, what the community wants to do beside the technical dimension of OOo. As well we have to count the resources and ask ourselves, what *can* the community do in this direction. Let's for example have a look at the professional contributers of OOo. I would guess at least 98% of people being payed by their employer to join OOo is technical staff. Really, you seem to be the only non-technician working for OOo full time. Consequently, we have a significant shortage of human resources at projects like BizDev.

In the past all the effort in this direction was mainly handled by the marketing project with a one size fits all approach. Recently we saw the education project finally breaking loose from marketing, which is IMHO a big step in the right direction. Besides marketing, BizDev and education we would also need projects for Public Relations and NGOs (Non-Governmental Organizations), maybe more, to cover the whole spectrum of different organizations to be targeted by OOo. Especially the NGOs I would find very interesting, as there seems to be a lot of benefit for them to use a free product. But, as I said, we have to find out, where we find the resources for it. I know, there are a lot of volunteers out there, but I think, they would really need some more support of people working full-time on OOo. Hard to see, where they should come from in the moment.

Please find some direct remarks to your posting in-line.


Louis Suarez-Potts wrote:
I am the supposed lead of this project and I am not leading it at all, unless one counts leadership by neglect. I would like to change that as much as feasible :-)

Louis, as I stated above. You are the only one working full-time for such projects in the OOo community. You cannot be all places all of the time. You're the lead for several projects and jetting around the world in between. I think you simply lack of time to manage all of this. But, a solution is not easy to see. I hope I'll be able to help in the future.


The project has some problems: it's purpose is not clear and it maintains a large unwieldy database (actually just large list) of businesses. We have no real policy to filter this list and we ought to.

There are basically two ways for us to do Business Development. First, there is a passive approach like we're doing it in the moment. We give companies, consultants and people, that base their business on OOo, a platform to promote their business cases. Second, there is the active way to do BizDev, by reaching potential customers etc directly and promote OOo to them. But can the latter really be a goal for an FOSS community? I think not. It needs a lot bigger effort to go this way. As well it might create competition and redundancy with the companies selling products based on OOo. We should leave active BizDev to them and work on the platform for the SMBs.


I have been working on related issues: to see about creating a filter for consultants offering support and services for OOo. The idea would be that those who offer services of a certain quality get listed; those who do not are not, at least not by OOo. As you may imagine, that's not been so easy.

Do you have a link, where I can see the result? I'm not sure, if I understand you.


Still, I think it's a worthwhile goal. We need to make it easier for users--gov'ts, companies, individuals, education--to find and buy support and services.

OK, we should support this as business cases filed by the consultants.


(Disclaimer: my employer, Sun, offers support and services for OOo; but my goal is not to promote that company but the ecosystem.)

So: two things.

* let's create a database for the consultants' directory. Several of you over the years have volunteered. If you are still interested in helping, please step forward again.

How do we assure, if the entries in the database are up-to-date?


All names would be transferred over.

* let's work on the certification process. The Community Council last year (and year before) agreed that OOo can and should come up with criteria for support. Not much happened; a boring subject for many. Last September, we moved this forward, and since then, there has been work. Sophie Gautier (cc'd here) has stimulated work to build on this certification syllabus [0]. Discussions are on [EMAIL PROTECTED], and you can see the archives. [1]

Setting up certifications seem to be a clear topic for the documentation project, I would agree on that. But again, we see the lack of full time non-technical staff. BizDev can of course promote the consultants offering certification services, but only if we get the training material done.


My interest again is in promoting the consultants. But the current set up makes it nearly impossible. Yet these consultants are key members of the OOo ecosystem, and we need to grow that.


BIG +1 on that.

Best regards
Peter

--
Peter Junge
Open Source Strategy Director

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