Richard,
[email protected] wrote:
Hi guys,
Isn't that better to use a forum for those messages than to use a mailinglist? You can Secure that with a captcha and every user can post a broken link. Admins can receive Emails from this Forum
Another advantage is that every body can see that and don't post the broken link a Second Time.
Good point!
For users, it could not be better than before. It's easy for them
to report questioned links.
For receivers, is there any practical way that you come up with?
- Who keeps an eye on such reports?
- Who dispatches the reports to an appropriate web page maintainer
and/or mailing list of several different web site and/or pages?
Until then, I think Marcus's way is practical to solve current situation.
Marcus,
I see descriptions including the e-mail address at the end of
http://download.openoffice.org/all_rc.html
Am 03.12.2010 um 12:35 schrieb Marcus Lange <[email protected]>:
+ other.html and all_beta.html - if there would be a Beta release right now.
Due to the request from other community members I've added a "Report broken
links" section to the download webpages when they got redesigned many months ago. I
haven't found a 100% fitting mail address, so I've choosen this one as here wasn't that
much traffic. Of course I can change this if you know a better one.
I see. You did well.
===
Report broken links
Please report any broken link or things you think that needs to be corrected on
this website by sending a mail
to: [email protected].
===
End users encounter a problem and then seem to try to find
contact/support information within the page all_rc.html and find
an e-mail address of this mailing list.
Even though, that clearly says it is for problem regarding the website,
not a product. However, the page currently does not have any other
useful information.
Right, not that much alternatives. I've now added some more. Please reload the
webpage and tell me what you think.
Thank you for promptly taking actions. It looks nice.
What do you think of an idea splitting the section into two and slightly
revising them?
<hr/>
<h3>Report broken links</h3>
Please report any broken link or things you think that need to be corrected on
this webpage by sending an email to: [email protected].
<hr/>
<h3>Problems? or Questions?</h3>
If you encounter a problem with installation or using OpenOffice.org,
please look for similar problems that have been already solved before
or contact us via:
* User forums (English as well as 9 foreign languages are available)
* Another user forums
* User's mailing list (*1)
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before sending emails to the mailing list.
For instructions, see _Learn more about how to use mailing lists_
Additionally, that does not mention about the necessity of subscription
to the mailing list. So every post from users who referred to the
web page becomes to be moderated.
Is this situation intended?
Currently yes. But of course we can speak of how to improve it. ;-)
Sure.
Best Regards
Tora
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