Hi all,
compared to competitors OpenOffice has a lot of printed/printable
documentation material. By printable documentation I mean all
documentation that is laid out for being read on printouts like books,
booklets and so on. For Office 2007 Microsoft has forgone the user
manual completely. Therefore I am asking you "Do we really need all this
printable material? For which purpose?"
Even if we assume that printed documentation is necessary I wonder if it
should not be reduced.
Perhaps it would be easier to split up the big User Manual in
application manuals (one manual for Writer, one for Calc etc.)?
And what is the purpose of the User Manual compared to the much smaller
How to's?
Who cares for a How To after it was published? Shouldn't it be removed
from the website or go to an archive when it was not updated after a
certain time?
Where does the "Getting Started Guide" from Sun fit in there?
On the other hand the broadening of online documentation is underway.
Apart from our online help we will have more and more help contents in
the web. Do we have any possibilities to update the printable material
and transfer it into our wiki?
The big competitors use the web for up-to-date documentation, tutorials,
tips & tricks, videos. What can we do to offer a more modern approach to
documentation?
Hope to hear from you
Martina
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