Hi,
Martina Waller wrote:
compared to competitors OpenOffice has a lot of printed/printable
documentation material. By printable documentation I mean all
documentation that is laid out for being read on printouts like books,
booklets and so on. For Office 2007 Microsoft has forgone the user
manual completely. Therefore I am asking you "Do we really need all this
printable material? For which purpose?"
sure we need it - for printing and for online viewing.
Problem would be to keep everything up-to-date.
Who cares for a How To after it was published? Shouldn't it be removed
from the website or go to an archive when it was not updated after a
certain time?
Some guides are valid through the whole lifetime of a version, some must
be replaced by newer guides after a new release. Still this will not
invalidate the older guides: some users just don't want to upgrade with
every new release. So guides should state the version for which they are
valid.
Where does the "Getting Started Guide" from Sun fit in there?
The Sun "Getting Started Guide" does not fit in to OOo documentation. It
was written months before the first release of OOo 2, thus it is very
outdated. And it will be updated only when and if Sun marketing demands
this. The included installation steps are for StarOffice only, they
cannot be used for OOo.
On the other hand the broadening of online documentation is underway.
Apart from our online help we will have more and more help contents in
the web. Do we have any possibilities to update the printable material
and transfer it into our wiki?
It would be nice to see all documentation on the OOo Wiki. Every
registered user can submit changes, or at least post some ideas to the
discussion part of each Wiki Web page.
The big competitors use the web for up-to-date documentation, tutorials,
tips & tricks, videos. What can we do to offer a more modern approach to
documentation?
Hope to hear from you
Martina
Uwe
--
[EMAIL PROTECTED] - Technical Writer
StarOffice - Sun Microsystems, Inc. - Hamburg, Germany
http://www.sun.com/staroffice
http://documentation.openoffice.org/online_help/index.html
http://wiki.services.openoffice.org/wiki/Category:OnlineHelp
http://blogs.sun.com/oootnt
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