Issac Goldstand wrote: > You know, I often think of offering this from my own consulting company; > but I often wonder what exactly it entails... It worries me that I'd be > inviting myself to get sued for a bug that already e4xists in Apache, > whether or not I'm able to get it subsequently fit. Would it be asking > too much for you to put on your Covalent hat for a moment, pretend that > I'm a prospective client and tell me what Covalent would and would not > commit to support/warranty wise? Or am I being way to presumptuous by > asking?
It's based on a contract / SLA's and the like, and I'm not really the person to explain it (I'm the one they club like a baby seal to get the customer's bugs fixed yesterday :) So I'll bounce the question off someone else and see if I can get an 'official' answer for you.
