On Thu 12 Dec 2019 at 17:31, Robert Scholte <rfscho...@apache.org> wrote:

> IIUC since Jira uses the ASF LDAP, there's no extra need for Brian to do
> this anymore. All should be in place by now.
>

I think we have some crazy permissions that Brian manages. Ldap just fixes
the account name to match across systems AIUI

>
> thanks,
> Robert
> On 12-12-2019 15:20:24, Stephen Connolly <stephen.alan.conno...@gmail.com>
> wrote:
> On Mon 9 Dec 2019 at 20:53, Elliotte Rusty Harold
> wrote:
>
> > On Mon, Dec 9, 2019 at 3:18 PM Michael Osipov wrote:
> > >
> > > Am 2019-12-08 um 18:08 schrieb Elliotte Rusty Harold:
> > > > Please don't. There are certainly some real and important issues in
> > > > there. More importantly, users spent a great deal of effort and time
> > > > to file those. Bulk closing them tells those users we don't value
> > > > their feedback or effort. It is useful to triage these issues and
> > > > consider them individually. Doubtless many of these issues are
> already
> > > > fixed, moot, or things we expressly chose not to do. However this
> > > > should be decided case by case. We can't simply close our eyes and
> > > > pretend they're all irrelevant.
> > >
> > > Hi Elliotte,
> >
> > > We have almost 2000 open issues. How would you reasonably sieve between
> > > them? even if you allocate 10 min per ticket, you would need two months
> > > of work to triage them.
> > >
> >
> > Use the time we have to fix as much as we can. Leave the rest open.
> > Some will never be touched but some will be when someone encounters
> > the same problem and finds the bug again. It's better to leave it open
> > and unaddressed than to close it without giving it a fair look.
> >
> > As to time spent triaging, it's worth considering whether permissions
> > could be opened up further. Right now, almost anyone can file a bug
> > but few people can resolve and close them. I can't, for example, even
> > when I see one that's clearly no longer relevant. :-(
>
>
> As soon as Brian fixes your JIRA permissions you’ll be able too... your
> committer status is only freshly minted! (welcome/congrats)
>
> Another issue is the lack of a clearly defined process for triage. We
> should document what we mean by triage and what outcomes we expect. That
> could even include closing stale issues after a check for active reporters
>
> >
> >
> > --
> > Elliotte Rusty Harold
> > elh...@ibiblio.org
> >
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> > --
> Sent from my phone
>
-- 
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