+1 I agree! Understanding the market and its expectation is crucial to our development of a product the market actually wants.
John Lee Engineering – Bright Star Controls Office (626) 605-1188 Direct (626) 605-1177 Mobile – SMS (626) 365-7510 From: Arpit Mor Sent: Saturday, December 26, 2020 10:41 PM To: u...@ofbiz.apache.org; dev@ofbiz.apache.org Subject: Customer journey with an E-commerce Hello All, I am planning to schedule a discussion series on "Customer journey with an E-commerce." The following point can be discussed in these sessions: - The expectations of a customer while buying from an e-commerce v/s the expectation of a customer while buying from a brick and mortar store - Improving customer experience while buying from an e-commerce - Order life cycle and communicating with the customer during various order life cycle events - Role of mobile-first, omnichannel, buy online and pickup in store (BOPIS), buy online and return in store (BORIS) strategies in improving customer experience If anyone would like to a part of the discussion, please let me know. We can work out a suitable time for all the interested parties. Thanks Kind Regards, Arpit Mor ENTERPRISE QUALITY ENGINEER mobile: +91 9098005893 email: arpit....@hotwaxsystems.com *www.hotwax.co <http://www.hotwax.co/>*
