Thank you, everyone, for showing your interest. I propose to have the first discussion on *Tuesday, 19th January 2021*.
Agenda: - Understand the purpose of the discussion - Prepare line item and action plan - (If time permits and the call isn't too long) Discuss the expectations of a customer while buying online vs offline Please find below the zoom meeting details – Topic: Customer journey with an E-commerce Date: 19th January 2021, 7:00 PM IST, 8:30 AM EST, 1:30 PM GMT Join Zoom Meeting https://us02web.zoom.us/j/83561778476?pwd=ZDFkSUhCUHVDWkpHVTFCdGF4YjVadz09 Meeting ID: 835 6177 8476 Passcode: 493928 Hope to see you at the meeting. Thanks Kind Regards, Arpit Mor ENTERPRISE QUALITY ENGINEER mobile: +91 9098005893 email: [email protected] *www.hotwax.co <http://www.hotwax.co/>* On Mon, Jan 4, 2021 at 3:36 PM Devanshu Vyas <[email protected]> wrote: > +1 Aprit > > When do you think we can start this discussion series? > > Thanks & Regards, > Devanshu Vyas. > > > On Mon, Dec 28, 2020 at 1:58 PM Nicola Mazzoni <[email protected]> > wrote: > > > +1 > > > > > > Il giorno lun 28 dic 2020 alle ore 05:50 Pritam Kute < > > [email protected]> ha scritto: > > > > > +1 Arpit. Count me in. > > > > > > Kind Regards, > > > -- > > > Pritam Kute > > > > > > > > > On Sun, Dec 27, 2020 at 11:02 PM John Lee <[email protected]> > > > wrote: > > > > > > > +1 > > > > > > > > I agree! Understanding the market and its expectation is crucial to > our > > > > development of a product the market actually wants. > > > > > > > > John Lee > > > > Engineering – Bright Star Controls > > > > Office (626) 605-1188 > > > > Direct (626) 605-1177 > > > > Mobile – SMS (626) 365-7510 > > > > > > > > From: Arpit Mor > > > > Sent: Saturday, December 26, 2020 10:41 PM > > > > To: [email protected]; [email protected] > > > > Subject: Customer journey with an E-commerce > > > > > > > > Hello All, > > > > > > > > > > > > I am planning to schedule a discussion series on "Customer journey > with > > > an > > > > E-commerce." The following point can be discussed in these sessions: > > > > > > > > - The expectations of a customer while buying from an e-commerce > v/s > > > the > > > > expectation of a customer while buying from a brick and mortar > store > > > > - Improving customer experience while buying from an e-commerce > > > > - Order life cycle and communicating with the customer during > > various > > > > order life cycle events > > > > - Role of mobile-first, omnichannel, buy online and pickup in > store > > > > (BOPIS), buy online and return in store (BORIS) strategies in > > > improving > > > > customer experience > > > > > > > > If anyone would like to a part of the discussion, please let me know. > > We > > > > can work out a suitable time for all the interested parties. > > > > > > > > > > > > Thanks > > > > > > > > Kind Regards, > > > > Arpit Mor > > > > ENTERPRISE QUALITY ENGINEER > > > > mobile: +91 9098005893 > > > > email: [email protected] > > > > *www.hotwax.co <http://www.hotwax.co/>* > > > > > > > > > > > > > > > > > -- > > Nicola Mazzoni > > > > > > *Mp Styl**e Srl* > > via Meucci, 37 > > 41019 Limidi di Soliera (MO) > > T 059/684916 > > M 347/9905529 > > > > www.mpstyle.it > > >
