+1 - covers the bases. -----Original Message----- From: Marcus (OOo) [mailto:marcus.m...@wtnet.de] Sent: Friday, February 01, 2013 12:39 To: dev@openoffice.apache.org Subject: Re: An idea: Add option to delete profile when uninstalling
Am 02/01/2013 01:19 PM, schrieb Rory O'Farrell: > On Fri, 1 Feb 2013 07:09:24 -0500 > Rob Weir<robw...@apache.org> wrote: > >> As I've been reviewing the backlog of defect reports submitted by >> users I notice a lot of them that are probably caused by the upgrade >> profile corruption bug. I see reports of this on Twitter and >> Facebook as well. Most users seem smart enough to uninstall and >> reinstall. They've learned that from other programs. It is pretty >> much the standard solution to crash problems -- uninstall and >> reinstall and you'll be fine. >> >> But in our case, that doesn't fix anything, since the profile is not >> removed when we uninstall. >> >> What if we added an option to delete the profile when uninstalling? >> I've seen many programs that do that. It could be a page that says, >> "Delete application profile and settings?" Default could be No, the >> same behavior we have today. But this would give a far easier way for >> users to recover from profile corruption. >> > I think it might be better to rename the old profile to .BAK (or something) even if the User believes it to have been deleted; that way, custom dictionaries etc will be preserved and can be recovered. It can happen that a long time user of OpenOffice can have customisation, but is not a technically informed user. So, instead of a checkbox like: Delete the user profile? [ yes | no ] I think we should both on the same wizard page: What to do with your remaining user profile? [ Delete | Rename | Leave as it is ] However, a big +1 for the possibility to delete also the user profile while uninstallation. Marcus
