On Mon, Jul 15, 2013 at 5:57 PM, Rob Weir <robw...@apache.org> wrote:

> On Mon, Jul 15, 2013 at 6:35 PM, Keith N. McKenna
> <keith.mcke...@comcast.net> wrote:
> > Rob Weir wrote:
> >>
> >> On Mon, Jul 15, 2013 at 3:21 PM, Keith N. McKenna
> >> <keith.mcke...@comcast.net> wrote:
> >>>
> >>> Given the negative press we have received in some quarters about having
> >>> dropped language translations, would it make sense to add a notice in
> the
> >>> Release Notes for 4.0.0 about languages that were available for 3.4.x
> but
> >>> not available for 4.0.0.
> >>>
> >>
> >> Negative press? Do you have a link?
> >
> >
> > Was remembering a conversation from this list awhile back, mostly
> rumblings
> > from the blogs.  Unfortunately a quick search of the archive wasn't able
> to
> > uncover anything. May be just my memory is getting faulty with age.
> >
> >>
> >> Remember, we didn't drop anything.  For example, we had released no
> >> translation of French 4.0 last week, because 4.0 was not done.   Now
> >> that 4.0 is done and the translation is done, we can release both.
> >> Does that mean we dropped French last week?  No it just means it was
> >> not ready to release yet.
> >
> >
> > Rob I know we didn't drop anything and most of our users will know it
> also;
> > however when we due a major release that does not include languages that
> > where there before it will be noticed and commented on. The purpose of
> this
> > post was not to rehash the minutia, but to solicit informed opinion as to
> > whether an preemptive entry in the languages section of the release notes
> > could help ward off some support requests and to give the people doing
> the
> > support a place to point concerned people to.
> >
>
> I think the important message for users is that languages can be added
> incrementally, as the translations complete.  They are not tied to the
> main release schedule in the same way other product features are.
>
> It will probably be annoying to some users to see a language appear in
> one release, then not be on the next release date, but then appear a
> month later, etc.  But this is a self-correcting issue.  The more
> users who are annoyed by this timing the more potential volunteers we
> have to correct it.   The trick is to advertise that we need
> volunteers on the NL page.  For example, we did this for Turkish and
> we now see a new volunteer introducing themselves on the L10N list
> every few days:
>
> http://www.openoffice.org/tr/
>
> Regards,
>
> -Rob
>

What is currently in the Release Notes about this looks OK to me -- not
over the top but succint. It's good that the link to the activity on Pootle
was included. It might help to tell folks that we only release with 100%
translation, but it's clearly visible what is lacking in the Pootle
information.


>
> >
> >>
> >> When the same conditions are met for other languages, we release them
> >> as well.  So we're not dropping anything.  We're merely releasing the
> >> translations that are done now rather than waiting longer for the ones
> >> that are still in progress.
> >>
> >> We did the exact same thing before with AOO 3.4.1.
> >>
> >>> My personal feeling is that it would be good since it would give us a
> >>> place
> >>> to direct user with support questions to for a definitive statement,
> but
> >>> I
> >>> also recognize how controversial this topic can be.
> >>>
> >>
> >> I added a statement to the release notes explaining that more
> >> translations are coming and telling how interested parties can
> >> volunteer to help.  Is that good enough?
> >>
> >
> > Whether it is good enough is not for me to decide but it does accomplish
> the
> > intent of the initial question.
> >
> > Keith
> >
> >> -Rob
> >>
> >>
> >>> Regards
> >>> Keith
> >>>
> >>>
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> >
> >
> >
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-- 
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MzK

Success is falling nine times and getting up ten."
                             -- Jon Bon Jovi

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