The best we can do is still to ask politely and honestly the user to go
first to a user forum and ask for help. Sure, the most will also ignore
this hint.

YES, but this MUST BE at
https://bz.apache.org/ooo/createaccount.cgi

Anybody should read, that issuezilla is NOT A HELPDESK /before/ one is creating an issuezilla account!


But at the end there is no way to prevent that users willl
ask howto questions on BZ anyway.

But with some words before the user create an account there is the possibility to increase this questions.

Regards, Mathias



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