Dave wrote:
We are getting more and more complainants about Template and Extension
authors being unable to access these sites.
I'm catching up with mail and indeed I see this is a recurrent issue.
To check the issue I tried register at the Templates site and received a
totally garbage response. First it claims to be unable to send an email,
then falsely claims to have sent an email to may address.
The issue is of course with the first part, i.e., it doesn't send out
mail. It is a rather ordinary failure, it is simply unable to send mail
since SourceForge disabled the feature (if I recall correctly; I looked
into this in early 2021). And the solution is rather ordinary too: we
just need to configure outgoing mail properly.
Can you please provide me the contact details of the project member who
has admin privileges for the Templates & Extensions website, or give me
admin privileges and I will try to fix these issues and maintain the sites.
Several of us have admin privileges, including Matthias, Pedro and me. I
had started fixing the issue long ago but that got stuck in JIRA mostly
due to misunderstandings. See
https://issues.apache.org/jira/browse/INFRA-21334
But I would suggest a simpler approach now: we can try and configure an
account to be used for sending mail (even a GMail account will do) and
update the site configuration to use GMail as SMTP. And then, if it
works, we replace it with a more reasonable sender, like an apache.org
address.
Honestly I haven't connected to the sites in several months, but if you
are up for testing I can find some time in the next couple days so that
we can fix the issue. It is 100% reproducible and 100% broken so
whatever comes out of this attempt won't make the situation worse!
Regards,
Andrea.
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