On Monday 05 Aug 2013 19:57:27 Matthew Toseland wrote: > Currently Freenet has over 900 downloads a day, 90% of them on Windows, yet > only a small number of nodes are added to the network. Uptimes and other > churn stats suggest we don't have a big churn problem once people have > completed the wizard, although we need more work on this. So it looks like a > lot of people are downloading Freenet but not reaching the point of having > working opennet nodes. > > So we need to figure out why. My money's on problems with antivirus software. > > One way to do this is to ask somebody, who runs Windows and isn't necessarily > an uber-geek, to install Freenet, and see where they get stuck, where they > would have given up had you not been there, and report back. This would be > very helpful information: Please find somebody, get them to try to install > Freenet, and find out at what point they get seriously stuck and/or would > have given up. This includes "my AV doesn't trust it, what should I do?" > moments: If you weren't there, would they have continued with the > installation? > Results from usability testing from a friend (who had installed Freenet once or twice before, a long time ago, but can still be regarded as essentially a newbie):
Usability: - Not knowing what to do with it. (Usual problem for anyone trying Freenet). - Took ages to get above 1 connection (probably due to running on servalan's IP - announcement blacklisting). => https://bugs.freenetproject.org/view.php?id=5811 - Java problems -- Reluctant to install Java because of bad press re security. -- Consistent trouble installing JAVA on laptop: "Unable to download http://javadl-esd.sun.com/update/1.7.0/1.7.0_25-b17.xml for installation." -- Windows 7 (32-bit), Kaspersky. Other machine has Windows 7 (64-bit), Kaspersky. -- (Different) error installing it on other machine but it worked anyway. - No obvious antivirus problems. - Code signature would have been encouraging. - Not obvious how to search. => This is because we don't make it obvious, because it's slow and doesn't work well. - Search takes ages to load (e.g. when do a search on the front page, it won't render for some time). - Search freezes for *ages* when get a RecentlyFailed. => Turns out this is caused by an NPE, fixed. - RecentlyFailed on a few pages on Enzo and on the CHK for Peekaboo above (from logs). => much-less-recentlyfailed branch / https://bugs.freenetproject.org/view.php?id=5654 - Lots of stuff linked off home page but how to get back to it?? => Is this a real usability problem? Can we do anything about it? - Ridiculously slow even with 60 connections! (Granted a search running...) - Generally Freenet requires an unreasonable amount of patience! - FSNG: -- FSNG: Skeptical because of "social networking" - swear word! Should post an alert about this, or better explanation/title?? => https://bugs.freenetproject.org/view.php?id=5846 -- FSNG should say (on the front page) that you should do the steps in order (although some things are optional); most things depend on WoT. -- Web of Trust -> create identity -> introduce button -> no puzzles yet -> click on location and press enter -> STACK TRACE. Apparently this is only supposed to be shown from the button. => https://bugs.freenetproject.org/view.php?id=5972 -- Web of Trust: Takes ages to download puzzles. FSNG should say so! Hmmm, does it? -- FSNG: How long to get Trusters after solving CAPTCHAs? Should mention rough timescale. I think it does though ...
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