Matthew Toseland wrote: > On Friday 30 October 2009 17:10:02 Zero3 wrote: >> Matthew Toseland wrote: >>> If this line of reasoning is correct, we need to choose an >>> end-user-oriented issue tracker or forums system (either way ideally gratis >>> and hosted) to complement Uservoice. Suggestions? >> It would make sense to find a tracker that both users and devs can use. >> Saves the overhead of moving things from e.g. a forums system to a bug >> tracker. > > Is it possible? Is Trac something that end users can use?
I don't think Trac is the perfect solution (not as it is right now, at least), but it seems much better than our current solution (Mantis + Wikka Wakka). Pidgin (see http://developer.pidgin.im/) has an interesting implementation directly into their website. The bar at the top contains easy access to some of the most used features: Wiki (starts here), Timeline (aka "what's new?"), Roadmap and Search. It is possible to create other things like "New ticket" and "Browse source" it seems, if you look at the official trac site (http://trac.edgewall.org/). I don't have any personal experience with Trac though. Perhaps someone else around here has, and can give us some recommendations? - Zero3
