Taco,
I'd love to give you both a daily update and a correct estimate - although
at the moment I just don't have this information. We're attempting to
collate all the projects that are being worked on, including their
priorities and timelines, in a manner that can be offered for public
consumption.
I can understand your frustration - but keep in mind that we ARE aware of
these problems, and we ARE doing something about it. It's far better than
blatantly ignoring your pleas.
Things are being done, and a solution (and timeline) will be provided
shortly.
Charles Daminato
OpenSRS Product Manager
Tucows Inc. - [EMAIL PROTECTED]
> -----Original Message-----
> From: Taco Scargo [mailto:[EMAIL PROTECTED]]
> Sent: March 27, 2001 2:14 PM
> To: Charles Daminato; [EMAIL PROTECTED]
> Subject: Re: domains transferred from OpenSRS still on Notification
> reminder
> Importance: High
>
>
> Chuck,
>
> Please give us a daily update or at least a correct estimate.
> This seems to
> become like the RSP to RSP transfer and accounting....
> 'real soon' was mentioned in March 2000.... We're one year further now....
> Does the clock tick differently at Tucows ?
> I appreciate your messages stating that you are aware of it, BUT
> WHEN CAN WE
> EXPECT ALL THESE THINGS
> TO BE FIXED ?!?!?!?!? I want an explanation why you are spending
> programming
> power to implement Multi-lingual domains and other
> non vital stuff if you even can't get your existing offerings
> working 100%.
> I am starting to lose my temper and patience.
> Sorry to say, but OpenSRS is becoming more and more NetSlo alike ...
>
> Taco
> -
> ----- Original Message -----
> From: "Charles Daminato" <[EMAIL PROTECTED]>
> To: "easygoing" <[EMAIL PROTECTED]>; <[EMAIL PROTECTED]>
> Sent: Tuesday, March 27, 2001 7:21 PM
> Subject: RE: domains transferred from OpenSRS still on
> Notification reminder
>
>
> > We are working on a viable solution to this problem, and are painfully
> aware
> > of the implications of ignoring the situation. This is not something
> we're
> > willing to let slip by unnoticed.
> >
> > Charles Daminato
> > OpenSRS Product Manager
> > Tucows Inc. - [EMAIL PROTECTED]
> >
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED]
> > > [mailto:[EMAIL PROTECTED]]On Behalf Of easygoing
> > > Sent: March 27, 2001 2:20 AM
> > > To: Charles Daminato; easygoing; [EMAIL PROTECTED]
> > > Subject: RE: domains transferred from OpenSRS still on Notification
> > > reminder
> > >
> > >
> > > It may be a known issue, but it will not help your reputation if you
> send
> > > out domain expiration notices to domain owners that no longer use your
> > > service. Since you have domains that are coming up for expiration, I
> hope
> > > the timeline is real soon.
> > >
> > > We can catch the ones on the 30-60 notifications that we send out
> > > and remove
> > > them.
> > >
> > > However, we can not do anything about the one day notification
> > > that you will
> > > send out.
> > >
> > > -----Original Message-----
> > > From: Charles Daminato [mailto:[EMAIL PROTECTED]]
> > > Sent: Tuesday, March 27, 2001 8:40 AM
> > > To: easygoing; [EMAIL PROTECTED]
> > > Subject: RE: domains transferred from OpenSRS still on Notification
> > > reminder
> > >
> > >
> > > This is a known issue, and was highlighted a while back. We are
> > > working on
> > > it and will be releasing timelines as they become more apparent.
> > >
> > > Charles Daminato
> > > OpenSRS Product Manager
> > > Tucows Inc. - [EMAIL PROTECTED]
> > >
> > > > -----Original Message-----
> > > > From: [EMAIL PROTECTED]
> > > > [mailto:[EMAIL PROTECTED]]On Behalf Of easygoing
> > > > Sent: March 26, 2001 11:34 PM
> > > > To: [EMAIL PROTECTED]
> > > > Subject: domains transferred from OpenSRS still on Notification
> reminder
> > > >
> > > >
> > > > The OpenSRS Automated Daily Renewal Reminder that we receive each
> > > > day still
> > > > contains domain names that are no longer registered with
> > > OpenSRS, but has
> > > > been transferred to another Registrar.
> > > >
> > > > We now check this prior to sending our notifications to domains
> > > > on this list
> > > > that renewal is due, as we do not wish to damage our reputation
> > > > by notifying
> > > > domain owners if they are no longer registered with us.
> > > >
> > > > However, OpenSRS will be sending out a notice to any domain that has
> not
> > > > renewed prior to the expiration date.
> > > >
> > > > Is OpenSRS going to follow the path of Network Solutions
> and send out
> > > > expiration notices to domains that are no longer registered
> > > with OpenSRS?
> > > >
> > > > If not, then why are these domains still on the OpenSRS Automated
> Daily
> > > > Renewal Reminder that is being send us?
> > > >
> > >
> > >
> >
> >
>
