Yet, what's the real issue here?
It's ICANN'S thoughtless policy that creates this situation. As I understand
it, ICANN requires Tucows, NSI, Bulk and everyone else to pay for renewals
IMMEDIATELY upon expiration. No grace period. No refunds.
If that's the case we have a HUGE conflict of expectation between clients --
accustomed to getting 45 days grace (or more) from NSI -- and the Registrar's
who MUST delete the domain to avoid the renewal fees. The result is SUDDEN
DEATH! No grace. No "on-hold" period. No recourse once the domain is lost. How
am I doing so far?
Rather that talk about cost recovery, we should be pressuring ICANN to provide
-- at a minimum -- a 30 day grace period. Even if the domain goes "on-hold" at
expiration, the client has at least a reasonable time to cure. Without this
change in policy, we're all going to see -- or be victimized -- by Sudden
Death; valuable domains lost due to material laspe of payment, say 2 days
late. NO ONE WILL STAND FOR THAT! We are only now beginning to see the results
of this non-sensical policy.
Has ICANN forgot that were selling a data record with an incremental cost of
say 1,000 per $1? Is a little customer services too much to ask for?
Best, Loren
"William X. Walsh" <[EMAIL PROTECTED]> wrote:
Thursday, April 26, 2001, 11:56:09 AM, [EMAIL PROTECTED] wrote:
> That would be a great deal of help to all of us!
> We do have a bunch of chargeback domains with no way to recover our
> investment in those - between all of us, I am sure we could come up with
> programing for a great auction site for these - hey we would gladly host
> it free of charge on our servers if this ever catches on!
> cheers
So we do something that we've all been so critical of other registrars
for doing?
I don't think this is a very good idea at all. The bad press NSI got
over this very issue should be a good indication of what would happen
if the fastest growing registrar started doing it also.
--
Best regards,
William mailto:[EMAIL PROTECTED]
