Hello easygoing,
Same old mantra.
It must be nice to live in your little ideal world.
Welcome to the real world.
This mantra gets very tiresome
Friday, April 27, 2001, 8:39:31 AM, easygoing wrote:
> I get sick of hearing this non-trust of RSPs by OpenSRS. If
> you are so frighten about the low quality of your RSPs, why
> don't you tighten up the system as to who you accept or do
> away with the RSP system?
> What RSP will not sent the end user the 60 and 30 day
> notice? And in our case, a 15 day notice.
> The goal of the RSP is to earn the renewal fee. No notice,
> no renewal, no fee.
> It is the responsibility of the RSP to notify the end user.
> It is the responsibility of the end user to act on this
> notice and to keep their email address up to date.
> To claim to be victims because the domain lapsed due to
> non-payment is asinine, given the OpenSRS system.
> Please note that I did not endorse the sudden death cut off
> of BulkRegister, I state a reasonable time frame
> deactivation was five days. If they are using the domain,
> they will take action within the five days. If they are not
> using it, most will not take action within the 40 days.
> My point is that the end user and the RSP must take personal
> responsibility instead of blaming the Registrar for the loss
> of the domain due to their non-payment. Whether it's zero
> tolerance or 40 days tolerance it is still the
> responsibility of the end user and the RSP to act to renew a
> domain name before it's expiration.
> We have over 300 domains for which we are personally
> responsible. We have never allowed one of them to elapse.
> We have client domains that we maintain. We do not allow
> them to elapse.
> Perhaps OpenSRS should require one snail mail letter be sent
> by the RSP to give notice to those who were too
> irresponsible to keep their email address up to date or who
> register the domain with a fake email address.
> And yes, we get those. We sent an email receipt for every
> domain registration, some bounce back to us because we were
> given a bad email address to register the domain name.
> Perhaps the RSP should be required to telephone those with
> bad email addresses to notify them?
> Perhaps OpenSRS should do away with RSPs and just run
> everything themselves to ensure responsible behavior.
>> -----Original Message-----
>> From: [EMAIL PROTECTED]
>> [mailto:[EMAIL PROTECTED]]On Behalf
>> Of Charles Daminato
>> Sent: Friday, April 27, 2001 8:49 AM
>> To: easygoing; Loren Stocker; William X.Walsh;
>> [EMAIL PROTECTED]
>> Cc: [EMAIL PROTECTED]
>> Subject: RE: SUDDEN DEATH!!!, aka "Helping
>> Resellers with delinquent
>> names"
>>
>>
>> Hold on a second...
>>
>> The RSP gets 60/30 (etc) day notices. The
>> end-user gets ONE notice - day 0.
>> That's why we give them a little time, in case
>> their RSP hasn't been acting
>> responsably.
>>
>> Charles Daminato
>> OpenSRS Product Manager
>> Tucows Inc. - [EMAIL PROTECTED]
>>
>> > -----Original Message-----
>> > From: [EMAIL PROTECTED]
>> > [mailto:[EMAIL PROTECTED]]On
>> Behalf Of easygoing
>> > Sent: April 27, 2001 9:37 AM
>> > To: Loren Stocker; William X.Walsh; [EMAIL PROTECTED]
>> > Cc: [EMAIL PROTECTED]
>> > Subject: RE: SUDDEN DEATH!!!, aka "Helping
>> Resellers with delinquent
>> > names"
>> >
>> >
>> > This is absolute nonsense.
>> >
>> > A domain holder receives notification 60 days prior to
>> > expiration, 30 days prior to expiration and in
>> our case 15
>> > days prior to expiration. Plus a final email
>> is sent on the
>> > day of activation.
>> >
>> > If a domain holder ignores all these notices
>> and allows the
>> > domain name to expire, then it is willful
>> neglect on their
>> > part and they have no room to complain.
>> >
>> > However, OpenSRS has stated on many occasions that the
>> > domain holder has 40 days from deactivation to renew the
>> > domain. Frankly I would like to see that
>> shorten to 5 days
>> > and then the domain make available for re-registration.
>> >
>> > If a domain is being used, it will be renewed
>> by the time
>> > the holder receives three warnings. If it is not being
>> > used, it should be returned to the general pool
>> so somebody
>> > else can use it.
>> >
>> > This issue here is individual responsibility.
>> The domain
>> > holder has the responsibility to renew the
>> domain within the
>> > renewal period if they wish to maintain the
>> domain. And at
>> > the low prices charged today, they have no one
>> to blame but
>> > themselves if they can not raise enough money
>> to renew the
>> > domain for another year within 60 days of renewal.
>> >
>> > How can you claim that you or the domain holder has been
>> > victimized by cancellation after receiving so
>> many advance
>> > warnings that payment was due?
>> >
>> > We hear the same cries when we suspend a
>> hosting account for
>> > non-payment. I forgot, it's not fair you turn
>> my site off.
>> > Never mind that we send them seven warnings,
>> one per day,
>> > that their payment was past due and the account would be
>> > suspend on the seventh day if payment was not received.
>> >
>> > It's not their fault they did not make the
>> payment. They
>> > are the victims, we are the bad guys for
>> suspending their
>> > account.
>> >
>> > It's time to grow up accept responsibility for one's
>> > actions.
>> >
>> > > -----Original Message-----
>> > > From: [EMAIL PROTECTED]
>> > > [mailto:[EMAIL PROTECTED]]On Behalf
>> > > Of Loren Stocker
>> > > Sent: Thursday, April 26, 2001 6:43 PM
>> > > To: William X.Walsh; [EMAIL PROTECTED]
>> > > Cc: [EMAIL PROTECTED]
>> > > Subject: SUDDEN DEATH!!!, aka "Helping Resellers
>> > > with delinquent names"
>> > > Importance: Low
>> > >
>> > >
>> > > Yet, what's the real issue here?
>> > >
>> > > It's ICANN'S thoughtless policy that creates this
>> > > situation. As I understand
>> > > it, ICANN requires Tucows, NSI, Bulk and everyone
>> > > else to pay for renewals
>> > > IMMEDIATELY upon expiration. No grace period.
>> No refunds.
>> > >
>> > > If that's the case we have a HUGE conflict of
>> > > expectation between clients --
>> > > accustomed to getting 45 days grace (or more)
>> > > from NSI -- and the Registrar's
>> > > who MUST delete the domain to avoid the renewal
>> > > fees. The result is SUDDEN
>> > > DEATH! No grace. No "on-hold" period. No recourse
>> > > once the domain is lost. How
>> > > am I doing so far?
>> > >
>> > > Rather that talk about cost recovery, we should
>> > > be pressuring ICANN to provide
>> > > -- at a minimum -- a 30 day grace period. Even if
>> > > the domain goes "on-hold" at
>> > > expiration, the client has at least a reasonable
>> > > time to cure. Without this
>> > > change in policy, we're all going to see -- or be
>> > > victimized -- by Sudden
>> > > Death; valuable domains lost due to material
>> > > laspe of payment, say 2 days
>> > > late. NO ONE WILL STAND FOR THAT! We are only now
>> > > beginning to see the results
>> > > of this non-sensical policy.
>> > >
>> > > Has ICANN forgot that were selling a data record
>> > > with an incremental cost of
>> > > say 1,000 per $1? Is a little customer services
>> > > too much to ask for?
>> > >
>> > > Best, Loren
>> > >
>> > >
>> > >
>> > >
>> > >
>> > >
>> > >
>> > >
>> > >
>> > > "William X. Walsh" <[EMAIL PROTECTED]> wrote:
>> > >
>> > > Thursday, April 26, 2001, 11:56:09 AM,
>> > > [EMAIL PROTECTED] wrote:
>> > >
>> > >
>> > > > That would be a great deal of help to all of us!
>> > > > We do have a bunch of chargeback domains with
>> > > no way to recover our
>> > > > investment in those - between all of us, I am
>> > > sure we could come up with
>> > > > programing for a great auction site for these -
>> > > hey we would gladly host
>> > > > it free of charge on our servers if this ever
>> > > catches on!
>> > > > cheers
>> > >
>> > > So we do something that we've all been so
>> > > critical of other registrars
>> > > for doing?
>> > >
>> > > I don't think this is a very good idea at all.
>> > > The bad press NSI got
>> > > over this very issue should be a good indication
>> > > of what would happen
>> > > if the fastest growing registrar started
>> doing it also.
>> > >
>> > > --
>> > > Best regards,
>> > > William
>> > mailto:[EMAIL PROTECTED]
>> >
>> >
>> >
>> >
>> >
>>
>>
--
Best regards,
William mailto:[EMAIL PROTECTED]
