Yup, I second that wholeheartedly. Its no point lowering pricing at the
expense of important features and customer support - which is vital for RSPs
to be accountable to their customers. To the OpenSRS Support Team and Chuck,
keep up the good work! :)
Cheers,
Caleb
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]]On Behalf Of Abhishek Rungta
Sent: Friday, September 08, 2000 4:56 AM
To: [EMAIL PROTECTED]; [EMAIL PROTECTED]
Cc: [EMAIL PROTECTED]
Subject: Re: Suggestion re: CS
Hi Chuck,
>If we had a team of 30 people, it would be more difficult... As we get
>larger it's going to be more and more difficult to maintain that
>'personal' touch :)
Then make sure you remain a small team ;)
Anyways the support response, i feel is much faster than many registrars
(may be most)! If possible keep that up. I do not mind the price difference
that much till we are sure that there is someone at the other end who
responds. But that must be retained.
Regards
Abhishek
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