I would imagine both options are wanted - personally I would like to have
them on my own site but I can't speak for the rest.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Kim Phelan
Sent: 07 March 2003 14:18
To: Rob Macleod; Todd Jagger; [EMAIL PROTECTED]
Subject: RE: SSL Certs: Geotrust CSR instruction link in script


Yes, I agree, this has been on my list for far too long.

I'll try to get this fixed for the March 17th promotion,
otherwise for the release in April.

Here is a question--would it be preferred to have the files in a format that
you
could put on your site generically? or something that was white labelled on
our
side?

I would like to avoid having to monitor changes to their content (for
everyone),
but this may not be avoidable.

Kim Phelan
Product Manager
Tucows, Inc.



-----Original Message-----
From: Rob Macleod [mailto:[EMAIL PROTECTED]
Sent: Thursday, March 06, 2003 10:13 PM
To: Kim Phelan; Todd Jagger; [EMAIL PROTECTED]
Subject: RE: SSL Certs: Geotrust CSR instruction link in script


Which is the same reply you gave me back in November when I raised this. Is
there any possibility of escalating this as it has been an issue Tucows have
been aware of for a considerable time now.

-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Kim Phelan
Sent: 27 February 2003 15:54
To: Todd Jagger; [EMAIL PROTECTED]
Subject: RE: SSL Certs: Geotrust CSR instruction link in script


I'll work with Geotrust to see if we can get these in a generic format.
I would like to minimize the maintenance of this info from everyone's
perspective , I'll see what we can do.

Kim Phelan
Digital Certificates Product Manager
Tucows, Inc.


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Todd Jagger
Sent: Thursday, February 27, 2003 10:40 AM
To: [EMAIL PROTECTED]
Subject: SSL Certs: Geotrust CSR instruction link in script


Hello,

In looking through the ssl_cert.cgi registration process I've noticed
that the link provided to the CSR generation instructions goes to the
Geotrust site.  This linked page not only contains links to their
instructions for generating CSRs for various web servers but also their
retail price list for certs and a Buy Now link which takes the customer
into Geotrust's own purchasing interface.  It would appear this link is
simply taking the customer into Geotrust's direct purchase area.

Not only do we somewhat expect to be a little insulated from the CA's own
retail offering but this is certainly confusing to customers who could
get sidetracked into ordering something from Geotrust thinking they are
ordering from us, or at minimum being confused over who exactly they're
doing business with.

Sure I can (and will) change the link in the client code to point to
something on our own web site but it would seem much more appropriate for
those instructions to be either served from a generic location at Tucows
or made part of the templates in the client code.

Any chance we could get this looked into?

Thanks!
Todd

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