I think there is a danger though that many people/groups are using personas
that are poorly constructed because they seem so easy in concept but are not
as easy to create/use well. The scenario Alan provides is just one of many
misuses.

This relates to a comment someone made earlier, that personas are "better
than nothing." In the case where a persona is poorly constructed or
misinterpreted, it may be worse than nothing.

(The "better than nothing" sentiment also ignores the opportunity cost of
personas but I don't know how one would estimate that.)

On Nov 16, 2007 12:43 AM, Jim Drew <[EMAIL PROTECTED]> wrote:

>
> On Nov 13, 2007, at 1:24 PM, Alan Cooper wrote:
>
> >  The place where personas would not be useful is where the persona is
> > elaborate camouflage for a designer creating self-referential
> > solutions.
> > In other words, personas help designers design for users. When
> > personas
> > are used to help designers design for themselves instead, that would
> > be bad.
>
> That's where poorly created personas aren't useful, not where personas
> in general aren't useful, no?
>
> -- Jim Drew
>     Seattle, WA
>
>
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