Todd wrote: > On Mar 4, 2008, at 9:30 AM, Elizabeth Buie wrote:
>> Yes, of course. But it does not constitute usability by its own self; there >> are other factors. > That's my point. Many of the "usability professionals" I run into don't see > usability as multi-factor. I don't know how they can miss it, given how ISO 9241 defines usability. Or maybe they are only self-described "usability professionals" and aren't very knowledgeable? That would be highly unfortunate. > Unfortunately, many of them equate usability to efficiency and intuition, I can't say I know any who see it this way. But I do know many interaction designers who think that the usability process is about nothing but evaluation. ;-) > While intuition and efficiency are important parts, we can't forget about > learnability, satisfaction, and the ability to inevitably complete a > task/goal. But wait a minute. In your first post on the subject, you said that the product was less usable but yielded *greater* satisfaction, so I pointed out that your comment ignored the satisfaction component of usability. Now you're telling *me* that satisfaction is a component of usability? What is wrong with this picture? Elizabeth ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
