Todd writes: >Elizabeth, there are a lot of people out in the field, especially >marketing agencies,
Well, there you have it. They're marketing folks. IMNERHO they aren't usability professionals; they're just calling themselves that. >I include satisfaction in my definition of usability, Then would you mind explaining what you had in mind when you said that a design was less usable but more satisfying? Help me out here. >You might not see that in your work, but that might be due to the >industry you're focused in. I have clients in the government, nonprofit, and commercial sectors. Which industry did you have in mind? :-) >Likewise, since I'm not involved in >government work, where we're not obligated to be bound by ISO >standards, I see it pretty often. I am not talking about being "bound" by ISO standards. I am talking about knowing the definition of usability, which happens to be best captured in ISO 9241/11. This definition comes up rather frequently among people who actually *are* usability professionals. Elizabeth ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... [EMAIL PROTECTED] Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help