"A lot of marketing is just getting in people's face to build brand
awareness." - Agree.

What does marketing get rewarded for today? What are their KPIs?

Side note -- Have seen more marketing departments over the last 2
years take more notice of terms like UX and CX which is a good thing
...  but they are not entirely sure how to create a holistic CX. 

Has anyone seen similar trends in your respective markets?

rgds,
Dan


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=31083


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