Ideally (my ideal), the process would pay, through each iteration.
There have been a handful of occasions when I had guaranteed some aspect
of the project to meet some unknown level of approval for some unknown
feature. Nightmarish, at best, those occasions.
I'm personally getting better at managing the process, and in
particular... change.
Angel Marquez wrote:
Dude(s),I've worked for number 1 in the nation marketing and advertising
agencies.
Start ups
Freelance
In a variety of industries.
If you are asking your engineers to change something like moving a button
your process needs to be revised.
Ideal is you slowly iterate and shave off the input as the design goes down
the pipe. Check done, pass, check, done pass, oh we have a request, sorry to
late next time, check done, done, done.
Yea right! That never happens. The more process you involve and the more
people you involve the more entropy creeps into the system
and wackiness occurs.
Trying to make people understand is a waste of time. If they are able to
understand than they already do and they are using it as leverage for
whatever motivates them.
I just had this discussion with a friend that wanted to offer me some
unsolicited advice on some lame design I did and I was all hey give me a
break. I would love to provide everyone with some custom work of art; but,
c'mon! Trying to maneuver someone into a well thought out plan is like
trying to get my cats in their carrier when they know I'm taking em to the
vet! It's near impossible with trickery, chasing, them while closing and
locking doors to corner them. I can't even shake their treats to get them
from hiding when they know it's time. I also was all you have different
types of customers. Some customers 1.) you are going to stretch your own
canvas, make your own brushes, mix your own oil paints, do some studies,
sketch, paint, hand craft a complimentary frame and voila 2.) or you are
going to get a lot of pre made canvases, throw down some acrylics, whip it
out, put into one of those nice packaged frames and be done with it. 3.) or
you are going to have some ready to go out the door packaged done pieces
they can throw on the wall of their hotel lobby and collect the ambience
fee. It is our job when to know when to offer what to whom.
I also just had a convo with a client that is having photo shoot. As a
future reference measure I wanted to point out to the client how the photo
shoot goes. I asked, why did you pic the photographer and how much is it
costing you? She said she is allowing me to take as many poses as I want,
whatever. But I know it is 1 day and 1 day only and once that lady prints
and shows her what she has to choose from the show is over! She's not going
to go on photo shoot part 2 unless you pay for part 2. That is the same way
any design process should roll...
right? am I wrong. Am I missing something?
On Sun, Jan 25, 2009 at 7:41 PM, gavin burke|FAW <
gavin.bu...@futureaudioworkshop.com> wrote:
You have to understand also the engineers perspective. From their
perspective they are the most important part of the process, without them
there would be no product just fresh air. So they feel they own it in a way.
Underneath the interface is a whole different world of complexity. If an
interface designer comes up to their desk while they are working and tells
them "I think the "ok" button needs to be more over to the left so the user
doesn't get confused", its like a voice from another plant. Add on top of
this the pressure of scrum or a difficult project that is make or break on a
technical level and you won't get a look in.
With good product management this should never happen but the way things
are going with shorter and shorter development cycles and its associated
pressures this type of situation is inevitable.
My advice is to wait around, cut your teeth abit more and when your in a
more senior position use what you are going through now as a way of
improving things for everyone, user, engineer and yourself.
On 26 Jan 2009, at 01:10, Angel Marquez wrote:
I think that is great advice. I like it. But their are some enormous
A-holes
that engineer.
I think every department should have one person from another department on
that team as a liaison. The last four or so gigs I've had have been on
engineering teams and it is not my background. What brought me to it is
that
as a designer you hit road blocks when someone says 'You can't', 'Don't',
etc...
It is often b*ll sh*t and the engineers are operating behind a curtain
like
the wizard of OZ.
With the last PM I worked with I said 'if you can explain it we can make
it
happen.'
I don't think a good engineer says it cannot be done. I've also worked
with
stellar engineers and I always make it a point to ask what is a good
deliverable for you (why) and the good ones have sent me exactly what they
want and why they want it that way. The others riddle off reasons why they
are of a superior breed and the like, they usually couldn't engineer their
way out of a wet paper bag...
On Sun, Jan 25, 2009 at 5:00 PM, Janna Hicks DeVylder <ja...@devylder.com
wrote:
In work environments like this, I have found that forcing our discipline
into the process is the least effective... the "you MUST work with us"
mantra will fall on deaf ears.
As a User Centered Design graduate I find it quite irritating to be
working in an environment where engineers run everything.
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