Ali,

It sounds to me like you want to build a collaborative environment
where you have opinion is respected.  So share your toys and invite
them to play with you.

If you want qualitative research make it happen somehow. If you
don't have a budget, arrange for people as close to your target user
as possible to run through some tasks with the product. Do this by
using other people in the company or friends and family if you can --
and compensate them by buying them lunch.  Invite people to observe
the testing, and record the sessions for others to watch. (Kill 2
birds with one stone by asking the engineers to be the videographer
to get them into the room with you). Nothing makes people believe in
qualitative research like seeing someone work with their product and
react to it.

Something else that has worked well for me in the past when I needed
to build respect and build a collaborative environment is to set up a
cross-functional design/brainstorming meeting. Invite a cross
functional set of people to attend a meeting where the objective is
to come up with 3 different solutions.  Make it a structured (but fun
and creative ) meeting where everyone has an opportunity to contribute
what they know at all stages. Organize the meeting around a series of
topcis like:
What do we know about the problem? 
What do we know about the users? 
How can we solve the solution? Aim for at least 3.
What would each potential solution look like? (high level design
ideas)
What are the strengths and weaknesses for each propose solution? 
What could be done to fix the weaknesses in each proposal?
At the end of the meeting offer to take the couple strongest ideas
away and develop them further and then bring them back to the team to
review. 

In doing something like that, you have the opportunity to participate
and show that you have valuable contributions, but everyone else also
gets a chance to be heard. I always find I come out of these meetings
with great new ideas, and a few people in the organization more
willing to include me and my thoughts in the future. 

A bonus to the cross-functional meeting --  I very seldom have to
ever argue against an idea %u2013 someone else in the meeting does it
for me. I can just support the best ideas on the table. %uF04A

Heather Searl
User Experience Consultant
www.heathersearl.com


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=37605


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