My summary of this thread, so far: JarEd wants to know Jim's answer to the client's question: "what are you going to do for me, and how?"
Jim's short answer: "Trust me, I'm experienced!" Jim's medium-length answer: "My team and I will listen, leaf through existing documentation, do some minimal research, (paper)prototype, discuss documents, and document for implementation. We've done that before, and it worked then so it will work for you too." My guess is that most clients won't take that for an answer and want to know more about how and when they can contribute, what they can expect in between project start and final delivery, and approximately when they can start buying advertising space for their new product. If Jim maintains that the long answer is that he will show the client more case studies of successful past projects, I am afraid he is going to sound like a broken record, not a broken comb... ;-) An finally, if RED = talent + skills + experience + knowledge + client trust but no fixed process, then I'm done listening. PetEr -- Peter Boersma | Senior Interaction Designer | Info.nl http://www.peterboersma.com/blog | http://www.info.nl ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... disc...@ixda.org Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help