In a completely different sense, I always used to love Telstra's site - www.telstra.com - as a way of highlighting the disconnect between the brand promise "Making life easier" and the reality as evidenced by your interaction with the business.
2009/5/20 Donna Spencer <don...@maadmob.net> > The two examples I use (when I teach) to show this disconnect are Crumpler > (crumpler.com.au) and Dr Martens (drmartens.com). Both fantastic products > with insanely bad web presence! > > Scott McDaniel wrote: > >> X-Antivirus: avast! (VPS 090519-0, 19/05/2009), Inbound message >> X-Antivirus-Status: Clean >> >> That's really the shame of it - the way many might experience the >> physical product is represented >> by the sub-par online experience. >> >> >> >> > > > -- > Donna Spencer - Maadmob > do...@maadmob.net > 02 6255 4993 / 0409778693 > http://maadmob.com.au/ > http://www.rosenfeldmedia.com/books/cardsorting/ > > ________________________________________________________________ > Welcome to the Interaction Design Association (IxDA)! > To post to this list ....... disc...@ixda.org > Unsubscribe ................ http://www.ixda.org/unsubscribe > List Guidelines ............ http://www.ixda.org/guidelines > List Help .................. http://www.ixda.org/help > -- Steve 'Doc' Baty | Principal | Meld Consulting | P: +61 417 061 292 | E: steveb...@meld.com.au | Twitter: docbaty | Skype: steve_baty | LinkedIn: www.linkedin.com/in/stevebaty Director, IxDA - ixda.org Editor: Johnny Holland - johnnyholland.org Contributor: UXMatters - www.uxmatters.com UX Australia: 26-28 August, http://uxaustralia.com.au UX Book Club: http://uxbookclub.org/ - Read, discuss, connect. Blog: http://meld.com.au/blog ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... disc...@ixda.org Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help
